Certificate in Coaching and Mentoring

Program Overview

Designed for Managers, H-R Professionals and Consultants, the Global Professional Certificate in Coaching and Mentoring provides you with the knowledge, skills and tools to develop and deliver effective coaching and mentoring programs within the organization.

• Level: Middle and Senior Managers and H-R Professionals
• Courses: 4 (see course details below)
• Learning: On Demand 24/7
• CPD Hours: 80 Hours (each course takes approx. 20 hours to complete)
• Duration: 3 Months
• Certification: GMA Professional Credentials

Key Benefits

On completing the Professional Certificate in Coaching and Mentoring,  you will acquire an in depth knowledge of the theory and practices of business and management coaching and have the confidence to engage in coaching programs with your staff and clients. You will understand the core theories and models of coaching and the strategic fit of coaching within the organization. You will learn the skills to develop and refine to succeed in coaching and have access to a toolkit of resources to help you plan for and successfully execute a coaching program. You will also learn how to develop coaching contracts, manage progress and evaluate the outcomes. You will also understand the core principles of mentoring and best practices to ensure successful outcomes from the mentoring program. In addition, you will learn how to manage a coaching program effectively and the steps to take and best practices to employ in developing a coaching business.

Program Content

This program comprises the following courses:

COURSE 1: FOUNDATIONS IN WORKPLACE COACHING

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COURSE 2: FOUNDATIONS IN WORKPLACE MENTORING

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COURSE 3: MANAGING SUCCESSFUL COACHING PROGRAMS

This course provides managers and H-R Professionals with the knowledge and skills to coordinate, monitor and evaluate the outcomes of coaching programs in the organization, and to demonstrate the value add of such investments to key organization decision makers.

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COURSE 4: MANAGING A COACHING BUSINESS

Designed for consultants and professionals starting out in business and management coaching, this course provides you with the knowledge and tools to apply in building and managing a successful coaching business.

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Skills / Knowledge

On completion of this program, you will be able to:

• understand coaching theory
• know how to use the GROW Coaching model
• know how to use the OUTCOMES Coaching model
• use a range of coaching skills with clients
• know how to help clients identify performance problems
• help clients plan for performance improvement
• coach clients to improve performance
• help clients prepare individual performance plans
• overcome barriers to coaching in an organization
• evaluate the outcomes of coaching programs
• apply Kirkpatrick’s evaluation model
• understand how to set up a mentoring program
• guide mentors on how to effectively mentor employees
• help clients develop mentoring skills
• mentor employees and managers effectively
• apply a range of questioning skills
• apply a range of listening skills to coaching and mentoring engagements
• help clients set goals for coaching and mentoring
• manage confidentiality in coaching programs
• manage contractual engagements between coaches and clients
• sell your coaching services to clients
• manage commercial relationships with clients

Certification

Professional Credential Awards

CPD Certificates – On completion of each course in the program, you will be able to download and print a Course Completion Certificate, detailing your Continuing Professional Development Credits.

Digital Credentials – On successful completion of all your courses, you will receive an email with a link to your Digital Credentials. These will include your Digital Badge and Digital Certificate.

Social Share – You will be able to share your digital credentials on LinkedIn and other social media platforms.

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