Description
Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Left unchecked, these issues can also lead to decreased morale, increased absenteeism, high staff turnover, and even legal action—jeopardizing both the organization’s reputation and bottom line. This course provides managers and HR professionals with the knowledge and skills to effectively identify, prevent, and address bullying and harassment, ensuring a safe and respectful workplace.
For individual managers, mastering these skills can lead to career advancement, as organizations increasingly seek leaders who can foster positive, inclusive environments. HR professionals will benefit by being better equipped to manage sensitive situations and protect their organization from the legal and reputational risks associated with workplace misconduct. For the organization as a whole, addressing bullying and harassment helps improve employee satisfaction, enhance team collaboration, and safeguard long-term productivity and success. This course empowers you to make a meaningful impact on both your career and your workplace.
COURSE DETAILS
- Suitable For: First-line and Middle Managers, and H-R professionals
- Course Duration: 12 Hours
- Access Duration: You will have access to your course for 90 days from date of purchase
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS
The course comprises the following lessons:
Lesson 1 – Getting Started
SECTION 1: UNDERSTANDING BULLYING AND HARASSMENT
Lesson 2: Understanding Harassment and its Impact the Workplace
Video – What is Harassment?
Lesson 3: Understanding Bullying and its Impact in the Workplace
Video – Recognizing the Workplace Bully
Lesson 4: Understanding the Legal Context
Managing Bullying and Harassment – Quiz 1
SECTION 2: MANAGING HARASSMENT IN THE WORKPLACE
Lesson 5: Harassment Policy and Procedures
Video – Sexual Harassment in the Workplace
Lesson 6: The Role of the Manager in Managing Complaints
Video – Handling Harassment Cases
Lesson 7: The Role of the Organization in Prevention and Management
Managing Bullying and Harassment – Quiz 2
SECTION 3: MANAGING BULLYING IN THE WORPLACE
Lesson 8: Bullying Policies and Procedures
Video – Examples of Workplace Bullying
Lesson 9: Mediation and Resolution
Lesson 10: How to Handle Workplace Violence
Video – Managing the Workplace Bully
Lesson 11: Workplace Investigations
Video – Investigating Workplace Incidents
Lesson 12: Organization Risk Assessment
Lesson 13: Providing Guidance to your Employees
Video – Counselling Employees
Lesson 14: Wrapping-up
Managing Bullying and Harassment – Quiz 3
Managing Bullying and Harassment – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
