Become an Accredited

First-Line Manager

Internationally Recognized

The First-line Management Qualifications

Select one of the 3 qualification programs below. Credits can be carried forward between qualifications.

Certificate in First-line Management

  • Credits: 42
  • Courses 7
  • Duration: 2 months
  • Fees: £360 (from £107 per month)
  • Exam fees: Included

Diploma in First-line Management

  • Credits: 78
  • Courses 13
  • Duration: 4 months
  • Fees: £640 (from £127 per month)
  • Exam fees: Included

Advanced Diploma in First-line Management

  • Credits: 120
  • Courses 20
  • Duration: 6 months
  • Fees: £960 (from £127 per month)
  • Exam fees: Included

Key Features of the Program

Best Practice Online Learning

All Global courses are delivered online using leading technologies and accessible on all devices 24/7. All courses in the program include lectures, video clips, quizzes and downloadable learning manuals and additional resources.

Accredited Manager Certification

On completion of both the Diploma and Advanced Diploma courses and examinations, you will be eligible for the prestigous ACCREDITED MANAGER QUALIFICATION from the Institute of Accredited Managers.

Exam Preparation

The courses in the Diploma and Advanced Diploma programs are designed to meet the specifications of the I.A.M examinations and are approved by the I.A.M. On completion of the assessment in the online courses, learners will have well prepared to succeed in the examinations.

Continuos Tutor Support

Throughout your learning program you will receive continuous online and email support from your personal tutor. Your tutor will also guide you through the program and advise on your registration for the final examinations.

The First-Line Management Courses

Certificate in First-Line Management

  • Credits: 42
  • Courses 7
  1. Understanding Business
  2. Understanding Costs and Budgets
  3. Fundamentals of Leadership
  4. Understanding HRM
  5. Foundations in Management
  6. Understanding Operations Management
  7. Understanding Sales

Diploma in First-Line Management

  • Credits: 78
  • Courses 13
  1. Understanding Accounting
  2. Motivating People for Performance
  3. Lead and Manage Effective Workplace Relationships
  4. Understanding Performance Management
  5. Understanding Coaching and Training
  6. Solving problems and Making Decisions
  7. Managing Personal Effectiveness
  8. Interpersonal Communication Skills
  9. Understanding Quality Management
  10. Fundamentals of Customer Service
  11. Managing Materials and Equipment
  12. Understanding Marketing
  13. Making an Effective (Sales) Presentation

Advanced Diploma in First-Line Management

  • Credits: 120
  • Courses 20
  1. Understanding Business
  2. Understanding Costs and Budgets
  3. Understanding Accounting
  4. Fundamentals of Leadership
  5. Motivating People for Performance
  6. Lead and Manage Effective Workplace Relationships
  7. Understanding HRM
  8. Understanding Performance Management
  9. Understanding Coaching and Training
  10. Foundations in Management
  11. Solving problems and Making Decisions
  12. Managing Personal Effectiveness
  13. Interpersonal Communication Skills
  14. Understanding Operations Management
  15. Understanding Quality Management
  16. Fundamentals of Customer Service
  17. Managing Materials and Equipment
  18. Understanding Marketing
  19. Understanding Sales
  20. Making an Effective (Sales) Presentation

Accredited First-Line Manager Qualification Exam

On completion of the program, you will be enrolled in the Accredited First-Line Manager Examination. On achieving a pass-mark on the examination, you will be awarded the prestigious Accredited First-Line Manager Qualification.

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