Customer Service

Customer Service
Small Business and Owner Business Concept. Young owner of coffee cafe service customer.
This course is designed to help frontline managers develop their skills and knowledge in the management of service delivery. This course will provide you with the skills, knowledge and practice to successfully lead a frontline service team.

£ 79.00

Human Resources Recruitment and People Networking Concept. Modern graphic interface showing professional employee hiring and headhunter seeking interview candidate for future manpower.
This course provides a strategic approach to customer engagement, enabling you to build an integrated organization-wide management system which will improve your firm’s sales process, build customer loyalty, and significantly improve your bottom line.

£ 89.00

Small Business and Owner Business Concept. Young owner of coffee cafe service customer.
Designed for staff working in customer service roles, this course will help you identify the needs and expectations of your customers, monitor customer satisfaction, identify service problems and ways to improve service delivery and service quality.

£ 79.00

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