Description
In successful organizations, managing business performance and managing the performance of people are becoming increasingly aligned. Performance-focused organizations cascade strategy, and ensure staff at all levels of the organizations work together for the achievement of the organizations strategic agenda. Managers need to have the knowledge and the tools to build this alignment.
Managing for Performance involves adopting a strategic approach to the management of the business, and placing strategy at the heart of managing the people in the business. Managing for Performance requires a commitment by managers and the organization to continually focus on the Goals and Objectives of the business, and align all activities and processes to support and deliver results for the organizations key stakeholders.
The content of this course will help take much more control over the work of your team, to be able to demonstrate to your CEO and the Board the visible commitment of your team to delivering on business objectives. It will also help you get more out of your team through the use of some proven tools and techniques and to enhance team motivation, and commitment to delivering results.
COURSE DETAILS
- Suitable For: Middle and Senior Managers
- Course Duration: 20 Hours
- Certification: Download your Certificate on completion
- Additional Resources: Download comprehensive Learners manual, additional articles and worksheets
COURSE CONTENTS
This course comprises the following lessons:
Lesson 1 – Getting Started
Video – The Worst Manager Ever
SECTION 1: BUSINESS STRATEGY AND PERFORMANCE
Lesson 2 – Understanding Managing for Performance
Lesson 3 – Understanding Organization Strategy
Video – Why you need a strategy?
Lesson 4 – Implementing Business Strategy
Video – The Secret to Strategy Implementation
SECTION 2: GOALS, OBJECTIVES AND PERFORMANCE
Lesson 5 – Management by Objectives
Managing for Performance – Quiz 1
Lesson 6 – Setting Team Goals
Video – Setting SMART Goals
Lesson 7 – Motivating your Team
Video – Locke’s Goal Setting Theory
Lesson 8 – Goal Setting and Motivation
Managing for Performance – Quiz 2
SECTION 3: MEASURING AND CONTROLLING PERFORMANCE
Lesson 9 – Management Controls
Lesson 10 – Measuring Performance
Video – How to Develop KPI’s
Lesson 11 – Balanced Scorecard
Lesson 12 – Managing Accountability
Video – Improving Accountability
SECTION 4: COMMUNICATION AND PERFORMANCE
Lesson 13 – Communication and Performance
Managing for Performance 14 – Giving Feedback
Video – Giving Constructive feedback
Lesson 15 – Learning Management
Managing for Performance – Quiz 3
Lesson 16 – Wrapping-up
Managing for Performance – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION