Business Negotiation Skills

$69

Learn how to plan for and manage successful business negotiations, creating win-win outcomes and ensuring profitable and rewarding business results for your organization.

Description

How much value is your organization leaving on the table? What opportunities are being missed by people who engage daily in negotiations with their clients, suppliers, peers, bosses and teams? Every year poor and inconsistent negotiating skills and process can cost major organizations millions of dollars from the bottom line, and significant time and opportunity cost.

Ask yourself these simple questions:

  • Do you have a consistent structure, language and approach to managing, and reporting on negotiations?
  • Are your negotiating skills level good enough to deliver on major investments or sales?
  • How much value has been lost through concessions given to external parties unwittingly or under pressure, delays in agreement, under-performing business relationships and internal conflict?

This course provides training in managing business negotiations; how to manage the stages of a negotiation, and gain the outcomes you seek without confrontation.

COURSE DETAILS
  • Suitable For: First-line Managers and Marketing Professionals
  • CPD Credits: 20 Hours
  • Access: 3 months
  • Certification: Download your CPD Certificate on completion
  • Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENT

This courses comprises the following lessons:

Unit 1: Getting Started

Lesson 1 – Getting Started

SECTION 1: UNDERSTANDING NEGOTIATING

Lesson 2 – Understanding Negotiations

Video – Distributive versus Integrative Negotiating

Lesson 3 – The Negotiation Process

Negotiation Skills – Quiz 1

Lesson 4 – Skills for Negotiating

Video – How not to Negotiate

SECTION 2: PREPARING FOR NEGOTIATIONS

Lesson 5 – Preparing for Negotiations

Video – The Preparation Stage

Video – Blueprint for Negotiating Success

Lesson 6 – Preparing your Objectives

Video – The Consequences of no agreement

Negotiation Skills 7 – Laying the Groundwork

Business Negotiation Skills – Quiz 2

SECTION 3: THE NEGOTIATING PROCESS

Lesson 8 – Opening Positions

Video – The Opening Stage

Lesson 9 – The Bargaining Phase

Video – The Bargaining Stage

Business Negotiation Skills – Quiz 3

Lesson 10 – Dealing with Challenges

Lesson 11 – Closing

Video – Closing the Negotiations

SECTION 4: BEYOND NEGOTIATIONS

Lesson12 – Dealing with Difficult People

Video – Dealing with Bad Behaviour

Lesson 13 – Beyond Negotiations

Negotiation Skills – Quiz 4

Lesson 14 – Wrapping-up

Negotiation Skills – Course Evaluation

CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION