Description
The Professional Certificate in Managing People for Performance provides experienced supervisor and managers with a rapid introduction to the vital skills and knowledge to improve the performance of their team members and create an empowered, motivated and performance-focused team. Transform your management practice here.
- Level: New and aspiring Middle Managers
- Courses: 4 (see course details below)
- Learning: On Demand 24/7
- CPD Hours: 80 Hours (each course takes approx. 20 hours to complete)
- Duration: 4 Months
- Certification: GMA Professional Credential
Key Benefits
On completing the Professional Certificate in Managing People for Performance, you will a range of techniques and practices to place strategy at the heart of managing the people in the business, and develop a strong goal-focused ethos within the business unit. You will learn how to apply techniques to motivate and empower your team, and a range of practices to better control the operations and better manage accountability. You will be able demonstrate to your CEO and the Board the visible commitment of your team to delivering on business objectives. In addition, you will learn how to review the performance of your people, set performance improvement targets, and assist employees in developing heir personal performance plans. You will also learn how to manage declining and poor performance , and how to manage disciplinary problems in the workplace.
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Program Content
This program comprises the following courses:
COURSE 1: MANAGING FOR PERFORMANCE
This course will help you control over the work of your team, to be able to demonstrate to your CEO and the Board the visible commitment of your team to delivering on business objectives. It will also help you get more out of your team through the use of proven tools and techniques and to enhance team motivation, and commitment to delivering results.
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COURSE 2: EFFECTIVE DELEGATION AND EMPOWERMENT
Empowerment is vital characteristics of contemporary leadership. On completion of this course, you will be able to improve productivity and efficiency in your business unit, through effective empowerment, and intelligent and planned delegation of work and business activities.
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COURSE 3: MANAGING EMPLOYEE PERFORMANCE
This course will enable you to learn techniques to plan for and manage employee performance, and the communication and other techniques required to manage successful performance interview and employee development planning meetings.
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COURSE 4: MANAGEMENT COMMUNICATION SKILLS
This course introduces the principles of Goal and Time Management, and will enable you to take control of your work and personal lives, applying long and short term goal planning, and learning to control your time and schedules to better achieve their goals.
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Skills / Knowledge
On completion of this program, you will be able to:
- Using leadership styles effectively
- Manage Employee Performance
- Manage Employee Under-Performance
- Give feedback on performance
- Develop productive workplace relationships
- Understand and support diversity in the organization
- Resolve conflict in the workplace
- Understand and support cross cultural communication
- Understand the characteristics of effective leadership
- Use a range of leadership styles
- Understand transformational leadership
- Understand situational leadership
- Plan and allocate work
- Organize and delegate work
- Overcome barriers to communication
- Apply active listening techniques
- Apply effective questioning techniques
- Interpret non-verbal communication
- Supervise people effectively
- Set team goals
- Manage with authority
Certification
Professional Credential Awards
CPD Certificates – On completion of each course in the program, you will be able to download and print a Course Completion Certificate, detailing your Continuing Professional Development Credits.
Digital Credentials – On successful completion of all your courses, you will receive an email with a link to your Digital Credentials. These will include your Digital Badge and Digital Certificate.
Social Share – You will be able to share your digital credentials on LinkedIn and other social media platforms.
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