Description
The 10 credit GMA CERTIFICATE IN MIDDLE MANAGEMENT is a concise program of 5 courses, designed to introduce experienced business managers with the skills and knowledge with which to enter and succeed in Middle Management Roles. The program meets the specifications for the Accredited Manager Qualification from the Global Management Academy. This program forms 1/3 of the credit requirements for the GMA ACCREDITED MIDDLE MANAGER Qualification.
- Level: Experienced First-line Managers and new Middle Managers
- Courses: 10 (see course details below)
- Learning: On Demand 24/7
- Credits: 20 (2 credits for each course)
- CPD Hours: 200 (each course takes approx. 20 hours to complete)
- Duration: 4 to 6 Months
- Certification: Global Institute of Accredited Managers Qualifications
Key Benefits
On completing the Certificate in Middle Management, you will have taken the first step in becoming a Middle Manager, and will be laying the foundations for your leadership career. You will understand the key principles of team management and know how to manage people effectively to realize their full potential and improve performance of the work unit. You will also understand the core principles of financial management and contribute effectively to budget planning and financial decision making for the business unit. You will ready to continue your learning in Middle Management.
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Program Content
This program comprises the following courses:
MODULE 1: PRINCIPLES OF MANAGEMENT
COURSE 1: MANAGING FOR PERFORMANCE (2 credits)
This course helps managers apply an integrated approach to the management of performance in the organization, aligning people with organization strategy, and optimizing the use of management systems to drive business performance improvement.
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COURSE 2: DEVELOP AND LEAD HIGH-PERFORMANCE TEAMS (2 credits)
Designed for experienced team leaders, this course is about taking your team to the next level. The course helps you build alignment and business focus required to accelerate team performance, and helps you build your reputation as a ‘Performance Leader’.
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COURSE 3: MANAGEMENT COMMUNICATION SKILLS (2 credits)
This comprehensive course is designed for business managers seeking to rapidly improve their skills in interpersonal and written communication, in all types of business situations.
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MODULE 2: FINANCIAL MANAGEMENT
COURSE 4: FOUNDATIONS IN FINANCE MANAGEMENT (2 credits)
Designed for managers in non-financial roles, this course will equip you with the knowledge to interpret financial statements, and to participate with confidence in the financial planning of the organization.
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COURSE 5: BUDGETARY PLANNING AND CONTROL (2 credits)
Designed for Middle Managers, this course will help you take more control over the budgeting process, and identify ways in which you can ensure your budgeting and reporting processes work for your business unit, and enhance business performance.
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Skills / Knowledge
On completion of this program, you will be able to:
- Manage people for performance
- set goals and objectives for the team
- Understand management by objectives
- Set motivating goals
- Establish management controls
- Manage team accountability
- Give effective feedback on performance
- Solve difficult problems at work
- Make informed business decisions
- Conduct root cause analysis
- Use breakthrough thinking techniques
- Plan and executive solutions to problems
- Apply a range of leadership styles
- Understand and apply situational leadership
- Understand Transformational Leadership
- Measure customer satisfaction
- Develop customer service standards
- Monitor service quality
- Know how to improve service delivery
- Plan budgeting processes
- Report on budget performance
- Monitor budget implementation
- Manage the budgeting process in a business unit
Certification
Management Qualification Awards
Assessment – Assessment in this program takes the form of Online-Examinations which are taken at the end of each module. You will have to complete 4 examinations (each exam comprises 30 to 45 multiple choice questions) to qualify for the Diploma in Management. The Pass-mark for the examinations is 50%. One re-sit is allowed for each examination (if required).
CPD Certificates – On completion of each course in the program, you will be able to download and print a Course Completion Certificate, detailing your Continuing Professional Development Credits.
Digital Credentials – On successful completion of all your courses, you will receive an email with a link to your Digital Credentials. These will include your Digital Badge and Digital Certificate.
Social Share – You will be able to share your digital credentials on LinkedIn and other social media platforms.
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