Certificate in Operations Management

Comprising 5 courses and 100 hours of online learning, the content of the program provides comprehensive training in a wide range of skills and knowledge required to effectively manage resources, equipment and operational activities in the organization.
Certificate in Operations Management

Description

PROGRAM OVERVIEW

The Global CERTIFICATE IN OPERATIONS MANAGEMENT program is designed for managers and supervisors tasked with managing an operational business unit.

Comprising 5 courses and 100 hours of online learning, the content of the program provides comprehensive training in a wide range of skills and knowledge areas required to help effectively manage resources, equipment and operational activities in the organization.

LEARNING FORMAT

The program is delivered through:

  • Online Learning through the Global E-Learning Portal (participants have access to the portal for 6 months from the date of registration).
  • Assessment comprising short on-line quizzes for each course. No formal written assessment is required.
  • Participants must complete all 5 of the courses in the program to qualify for the certificate.
  • Each course takes approximately 20 hours to complete.
  • Tutor Support is available through email, web conferencing and phone, throughout your program.

LEARNING RESOURCES

When you enrol in a Global course, you get immediate access to our E-Learning Portal. Online courses contain:

  • Online presentations
  • Online quizzes
  • Online self-assessments
  • Online Case Studies
  • Online videos
  • Downloadable learning manual (100 pages +) / workbooks / additional articles and Excel worksheets.

PROGRAM CONTENT

The courses in this program include:

COURSE 1: MANAGING FOR EFFICIENCY AND EFFECTIVENESS

  • Unit 1: Getting Started
  • Unit 2: Understanding Management
  • Unit 3: Efficiency versus Effectiveness
  • Unit 5: The Functions of Management
  • Unit 6: Planning and Management by Objectives
  • Unit 7: Implementing Strategy
  • Unit 8: Organizing – Setting up Teams
  • Unit 9: Delegating Effectively
  • Unit 10: Directing (Leading your Team)
  • Unit 11: Leadership Styles
  • Unit 12: Management Controls
  • Unit 13: Accountability Management
  • Unit 14: Improving Efficiency and Effectiveness
  • Unit 15: Assessing Efficiency and Effectiveness
  • Unit 16: Becoming an Effective Manager
  • Unit 17: Wrapping-up

COURSE 2: OPERATIONS PLANNING

  • Unit 1: Getting Started
  • Unit 2: Understanding Operations
  • Unit 3: The Planning Function
  • Unit 4: Developing the Operations Plan
  • Unit 5: Contingency Plans
  • Unit 6: Resource Planning
  • Unit 7: Workforce Planning
  • Unit 8: Production Planning and Scheduling
  • Unit 9: Workforce Scheduling
  • Unit 10: Control – Monitoring and Review
  • Unit 11: Wrapping-up

COURSE 3: FACILITATE CONTINUOUS IMPROVEMENT

  • Unit 1: Getting Started
  • Unit 2: Understanding Quality Improvement
  • Unit 3: The Costs of Quality
  • Unit 4: Understanding Processes
  • Unit 5: Understanding Kaizen
  • Unit 6: Planning an Improvement Program
  • Unit 7: Monitoring Operations
  • Unit 8: Leadership for Continuous Improvement
  • Unit 9: Coaching for Continuous Improvement
  • Unit 10: Manage Opportunities for Further Improvement
  • Unit 11: Wrapping up

COURSE 4: MANAGING PHYSICAL RESOURCES

  • Unit 1: Getting Started
  • Unit 2: Understanding Resources
  • Unit 3: Identifying Resource Requirements
  • Unit 4: Capacity and Resource Planning
  • Unit 5: Purchasing and Materials Planning
  • Unit 6: Monitoring and Allocating Materials
  • Unit 7: Managing the Security of Resources
  • Unit 8: Maintenance and Safe use of Resources
  • Unit 9: Improving Resource Management
  • Unit 10: Wrapping-up

COURSE 5: MANAGING RISK

  • Unit 1: Getting Started
  • Unit 2: Understanding Risk Management
  • Unit 3: Risk Identification
  • Unit 4: Risk Assessment
  • Unit 5: Personnel Risks
  • Unit 6: Commercial Risks
  • Unit 7: Operational Risks
  • Unit 8: Property and Security Risks
  • Unit 9: Risk Treatment
  • Unit 10: Risk Control
  • Unit 11: IS0 31000 Risk Management
  • Unit 12: Wrapping-up

ADMISSION REQUIREMENTS

There are no formal entry requirements for this program. Candidates will be working in, or preparing for work as a first line supervisor, team leader or manager.

PROGRAM DURATION

Learners have 6 months from the date of enrolment to complete the Certificate Program.

ASSESSMENT

Assessment in this program takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass-mark of 70% and you can take the quizzes as many times as you wish.

6 REASONS TO ENROL IN THIS PROGRAM NOW!

  • You get a Management Certificate which is recognized worldwide.
  • You get real value for money (E-learning costs a fraction of conventional learning).
  • You can get started immediately.
  • You can learn at your own pace, at home, at work, in the park, anywhere you choose.
  • You will have excellent support from a dedicated coach throughout the program.

CERTIFICATION: Global Management Academy Parchment Certificate (mailed)

DELIVERY: On-line with email, skype and phone support as required.

RESOURCES: Downloadable Learners manuals for each course, additional articles, workbooks and worksheets.

ILM QUALIFICATIONS

Candidates can elect to upgrade their Global Certificate to an ILM qualification by completing written assignments for each of the courses in the program. Contact us for more information.

Payments options are available at checkout.

Payment Path At Checkout Monthly
Instalment
Monthly
Payments
Total
Pay in Full £ 290.00 - - £ 290.00
4 Monthly Payments £ 75.40 £ 75.40 x 3 £ 301.60

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Certificate in Operations Management

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