Description
The DIPLOMA IN OPERATIONS MANAGEMENT comprises 10 courses, designed to enable experienced operations supervisors and team leaders entering a middle management role (superintendent, operations manager, production manager etc..) to rapidly develop the knowledge and skills to lead an operations business unit or department.
On successful completion of this program, candidates will be awarded the CERTIFIED OPERATIONS MANAGER professional credential.
- Level: Experienced first-line operations or quality managers entering middle management.
- Courses: 10 (see course details below)
- Learning: On Demand 24/7
- Credits: 20 (2 credits for each course)
- CPD Hours: 200 (each course takes approx. 20 hours to complete)
- Duration: Up to 9 Months (avg. 3 to 4 m0nths to complete)
- Certification: Global Certified Professional Credentials.
Key Benefits
On completing this Diploma in Operations Management, you will have acquired a wide range of knowledge and skills to enable you to enter a management role in an operational unit and to lead and manage operational improvement activities. You will learn about the core principles of operational management and how to develop operational plans for your business unit, or organization. You will learn a wide range of approaches to quality improvement, includ9ing LEAN 6 Sigma and key business process management methods and practices. You will then learn how to plan for and manage a LEAN improvement program. You will also learn how to manage people and teams to achieve high performance, and how to promote and ensure operational efficiency and effectiveness in the organizations core activities. You will learn how to improve workforce productivity and how to lead, motivate and inspire teams. Additionally, you will how to plan for and manage physical resources and plant and equipment to ensure optimum asset availability and utilization. You will learn about the core principles of risk management and how to apply these to ensure the effective manage of risk across operational activities. Finally, you will learn how to effectively control and manage budget activities across your operations department.
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Program Content
This program comprises the following courses:
Course 1: Foundations in Operations Management
This comprehensive course provides a strong foundation in the basic concepts of operational management, and the range of roles and responsibilities of the operations management function.
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Course 2: Managing Quality Improvement
This comprehensive course will provide you an insight into all the key concepts used by specialists in Continuous improvement, and enable you to successfully lead business improvement initiatives, and help build a continuous improvement culture in your organization.
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Course 3: Managing for Efficiency and Effectiveness
This comprehensive online management course is designed to help experienced managers improve the efficiency and effectiveness of their team or business unit.
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Course 4: Improving Workforce Productivity
In this course you will learn techniques and practices to improve the productivity of your teams and establish a continuous focus on increasing efficiency and effectiveness.
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Course 4: Managing Projects in the Organization
This course in Managing Projects in the Organization is designed for managers leading business projects, or for those team leaders or managers who are in need of a hands on introduction to the concepts, methods and techniques of project management.
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Course 6: Managing Physical Resources
This course is designed for managers responsible for the planning for, purchasing and management of physical resources to support the efficient functioning of a service or manufacturing operations. This course will equip you wit the knowledge to make informed decisions on purchasing and resources management in the organization.
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Course 7: Develop and Manage Operations Plans
The course provides the guidance and tools with which managers can develop and implement operational plans to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by work teams.
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Course 8: Managing Risk in the Organization
In this course, managers, and other professionals tasked with managing risk, will learn the practical skills necessary to perform regular risk assessments, treat and control risks, and introduce best practice risk management into their organization.
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Course 9: Planning LEAN Improvement
This comprehensive course will provide you an insight into all the key concepts used by specialists in Business improvement, and enable you to successfully lead a Lean business improvement initiative, and help build a continuous improvement culture in your organization
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Course 10: Budgetary Planning and Control
In this course, you will learn how to take more control over the budgeting process, and identify ways in which you can ensure your budgeting process and reporting processes work for your business unit, and enhance business performance.
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Certification
Professional Credential Awards
CPD Certificates – On completion of each course in the program, you will be able to download and print a Course Completion Certificate, detailing your Continuing Professional Development Credits.
Digital Credentials – On successful completion of all your courses, you will receive an email with a link to your Digital Credentials. These will include your Digital Badge and Digital Certificate.
Social Share – You will be able to share your digital credentials on LinkedIn and other social media platforms.
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