Description
A sales manager typically has two roles: the first role is the management of the sales team. This will entail recruiting the right people, training and continually educating your sales representatives, motivating the team, and providing the team with the resources they need to successfully close the sales deals.
The second role of the sales manager is to manage the sales campaign and the sales process. This will involve planning the campaign, setting targets, measuring sales performance and providing feedback to the sales team to help them achieve their individual and group sales targets.
This course provides sales managers with the knowledge and tools to lead a successful sales team, and plan and execute successful sales campaigns.
COURSE DETAILS
- Suitable For: First-Line and Middle Managers
- Course Duration: 20 Hours
- Access Duration: You will have access to your course for 90 days from date of purchase
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS
Leading a Sales Team 1 – Getting Started
Video – The Power of Teamwork
SECTION 1: CHARACTERISTICS OF AN EFFECTIVE TEAM
Leading a Sales Team 2 – Defining the Effective Team
Video – 8 Characteristics of Effective Teams
Leading a Sales Team 3 – Creating Team Vision and Purpose
Video – Creating a Customer-Focused Culture
Leading a Sales Team 4 – Building a Cohesive Team
Leading a Sales Team – Quiz 1
SECTION 2: MOTIVATING YOUR TEAM
Leading a Sales Team 5 – Motivating your Team
Leading a Sales Team 6 – Goal Setting and Motivation
Video – Locke’s Goal Setting Theory
Leading a Sales Team 7 – Setting High Expectations
Leading a Service Team – Quiz 2
SECTION 3: MANAGING SALES TEAM PERFORMANCE
Leading a Sales Team 8 – Hiring a Great Sales Team
Video – Sales Interview Questions
Leading a Sales Team 9 – Onboarding for Success
Video – Set up our Sales Team for Success
Leading a Sales Team 10 – Measuring Sales Team Performance
Video – 5 Key Performance Indicators
Video – Getting Started with a Sales Performance Dashboard
Leading a Sales Team 11 – Reviewing Team Performance
Video – How to Manage Underperforming Sales Reps
Leading a Sales Team 12 – Wrapping-up
Leading a Sales Team – Quiz 3
Leading a Sales Team – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
