Description
As a senior executive, you will need to have access to data which provides insight into business activities for which you are accountable, but also to data which informs you and others of the wider performance of the business. Importantly, the data you will want access to will need to be in the form of information which is easily interpreted, easy to use to make decisions and most importantly, timely. CPM systems today provide access to real time dynamic data, but be to truly information rich and enable accessibility to vital data across and through the organization, will require a coherent information architecture which works for employees at all levels of the decision making.
This course will provide you with a comprehensive insight into business performance measurement and the principles of performance management. You will learn how to apply score carding principles to the design of performance management frameworks and how to employ best practices technologies in the compilation, analysis and reporting of performance information within the senior management team and across the organization.
COURSE DETAILS
- Suitable For: Senior (Executive) Managers
- Course Duration: 20 Hours
- Access Duration: You will have access to this course for 90 days.
- Certification: Download your CPD Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENT
The course comprises the following lessons:
Lesson 1: Getting Started
SECTION 1: UNDERSTANDING PERFORMANCE
Lesson 2: Understanding Business Performance
Lesson 3: Corporate Performance Management
Managing Business Performance – Quiz 1
SECTION 2: MEASURING PERFORMANCE
Lesson 4: Measuring Performance
Lesson 5: Balanced Scorecards and Performance Management
Lesson 6: Measuring Financial Performance
Lesson 7: Measuring Operational Performance
Lesson 8: Measuring People Management Performance
Lesson 9: Managing Marketing and Sales Performance
Managing Business Performance – Quiz 2
SECTION 3: PERFORMANCE REPORTING
Lesson 10: Reporting Performance
Lesson 11: BPM Systems
Lesson 12: Developing the CEO’s Dashboard
Lesson 13: Performance Review Schedules and Processes
Lesson 14: Wrapping-up
Managing Business Performance – Quiz 3
Managing Business Performance – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
