Description
This course is designed for first line and aspiring first line managers, and provides comprehensive guidance and practical knowledge in how to manage and maintain discipline in the workplace.
You will learn how handle challenging situation with your staff, and how to manage disciplinary processes and interviews and how to support your people in meeting the targets and behavioral standards expected of them in the organization.
You will also learn how to monitor discipline in the workplace and know the interpersonal behaviour and support skills required by a managing managing discipline in the workplace.
COURSE DETAILS
- Suitable For: First-line and Middle Managers
- Course Duration: 20 Hours
- Access Duration: You will have access to your course for 90 days from date of purchase
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS
Lesson 1 – Getting Started
Video – The Office – HR Training
SECTION 1: UNDERSTANDING WORKPLACE DISCIPLINE
Lesson 2 – Understanding Discipline
Video – How self-discipline can make you a better leader
Lesson 3 – The Legal Context
Video – Discipline – What you need to know
Lesson 4 – Disciplinary Policies and Procedures
SECTION 2: MANAGING PERFORMANCE
Lesson 5 – Managing Underperformance
Video – How to handle an Under-Performing Employee
Lesson 6 – Preventing Poor Performance
Managing Discipline – Quiz 1
Lesson 7 – Counselling and Support
Video – Coaching Poor Performance
SECTION 3: MANAGING THE DISCIPLINARY PROCESS
Lesson 8 – The Disciplinary Investigation
Video – How to Manage a Disciplinary Situation
Lesson 9 – The Disciplinary Meeting
Video – Handling the Disciplinary Hearing
Lesson 10 – Monitoring Employee Activity
Lesson 11 – Terminating Employees
Video – Managing the Termination Meeting
Lesson 12 – Wrapping-up
Managing Discipline – Quiz 2
Managing Discipline in the Workplace – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
