Managing for Efficiency and Effectiveness

$79

This comprehensive online management course is designed to help experienced managers improve the efficiency and effectiveness of their team or business unit.

Description

This comprehensive online management course is designed to help experienced managers improve the efficiency and effectiveness of their team or business unit. The course begins with consideration of the role of managers today, and activities and attributes which define ‘effective management’. We then look at how a manager can contribute to improving efficiency and effectiveness in the team’s operations.

You will learn about the core management techniques of planning, organizing, and assigning work to the team, and the directing function, in which managers need to apply a range of leadership styles. You will also frame a personal development plan to continue your learning and accelerate your career in management.

COURSE DETAILS
  • Suitable For: First-line and Middle Managers
  • Course Duration: 20 Hours
  • Access Duration: You will have access to your course for 90 days from date of purchase
  • Certification: Download your Certificate on completion
  • Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS

Lesson 1 – Getting Started

Video – Worst Manager Ever

SECTION 1: UNDERSTANDING MANAGEMENT

Lesson 2 – Understanding Management

Lesson 3 – Efficiency and Effectiveness

Video – Efficiency versus Effectiveness

Lesson 4 – The Functions of Management

Quiz 1

SECTION 2: UNDERSTANDING PERFORMANCE MEASUREMENT

Lesson 5 – MBO

Lesson 6 – Measuring Business Performance

Video – How to Develop KPI’s

Lesson 7 – Implementing Business Strategy

Quiz 2

SECTION 3: MANAGING WORK

Lesson 8 – Organizing Work

Lesson 9 – Delegating Effectively

Quiz 3

SECTION 4: IMPROVING EFFICIENCY AND EFFECTIVENESS

Lesson 10 – Directing

Lesson 11 – Management Controls

Lesson 12 – Managing Accountability

Video – Improving Accountability

Lesson 13 – Improving efficiency and productivity

Video – Improving Workforce Productivity

Lesson 14 – Assessing Efficiency and Effectiveness

Lesson 15 – Becoming an Effective Manager

Quiz 4

Lesson 16 – Wrapping-up

Course Evaluation

CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION