Effective Supervision Masterclass – U.K.

MASTERCLASS OVERVIEW

A new promotion will mean new challenges and more responsibilities. Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and completing tasks, and reporting to your managers, your day can fill up before you know it.
Designed for new supervisors and managers, this comprehensive course in planning and allocating work, will provide you with the knowledge and skills to lead and control your team with confidence and authority.

You will learn how to plan and control the work environment; provide leadership, support and management for your team, while delivering on business goals and targets. You will also learn how to assign and manage work, how to delegate successfully, and control the work activity to ensure standards and desired outcomes are achieved.

Note: Participants will also have access to the Global online courses aligned with the masterclass.

MASTERCLASS DETAILS

• Suitable For: New First Line Managers and Supervisors
• Masterclass Schedule: 3 x 3 hours Online Lessons (one 3 hour class per week)
• Masterclass Duration: 3 weeks
• Masterclass Delivery: Virtual Tutor Sessions plus access to related On-demand course(s).
• Online Course Access Duration: 90 days from date of enrolment
• Certification: Masterclass Digital Micro-Credentials awarded on completion (share on social media)
• Learning Resources: Comprehensive Learners manual, additional articles and worksheets.

MASTERCLASS CONTENTS

The masterclass contains the following content:

MASTERCLASS SESSION 1: UNDERSTANDING MANAGEMENT

Lesson 1 – Getting Started
Lesson 2 – Understanding Management
Lesson 3 – The Functions of Management
Lesson 4 – Setting Team Goals

MASTERCLASS SESSION 2: DELEGATING WORK

Lesson 5 – Organizing Work
Lesson 6 – Assigning work
Lesson 7 – Delegating Effectively

MASTERCLASS SESSION 3: CONTROLLING WORK

Lesson 8 – Management Controls
Lesson 9 – Giving Feedback
Lesson 10 – Managing with Authority
Lesson 11 – Wrapping-up