Explore Global Courses
Fast track your Career!
Explore Global courses and credential programs....
Search by subject, level or keyword…..click on the course to view full details…..
Search Box
| Course | View Course | Level | Price | Action |
|---|---|---|---|---|
 |
Managing Complaints and Difficult Customers
This course provides service managers with the tools and resources to better manage customer complaints, , manage difficult customers, and develop the policies and procedures to embed efficient complaints resolution and service recovery in the organization. |
Original price was: $99.$74Current price is: $74.
|
||
 |
Managing Conflict at Work
This course in Managing Conflict will equip you with powerful, practical strategies for preventing and resolving workplace conflicts and creating a more cohesive and productive workplace. |
Original price was: $99.$74Current price is: $74.
|
||
 |
Managing Customer Relations
The Global CRM training course provides the framework for relevant customer engagement through customer relationship management. It provides a strategic approach to customer engagement enabling you to build an integrated organization-wide management system which will improve your firm’s sales process, build customer loyalty, and significantly improve your bottom line. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Managing Discipline in the Workplace
This course is designed for first line and aspiring first line managers, and provides comprehensive guidance and practical knowledge in how to manage and maintain discipline in the workplace. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Managing Equality and Diversity in the Workplace
This course will help managers understand the core principles of diversity management, and to recognize the benefits of diversity within workplaces. You will learn how to cope with diversity challenges at work, and learn to how to promote equality in the workplace, in line with legislation and management best practice. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Managing for Efficiency and Effectiveness
This comprehensive online management course is designed to help experienced supervisors and new middle managers improve the efficiency and effectiveness of their team or business unit. Learn how to set performance standards, measure performance and progress and achieve enhanced control and accountability. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Managing Governance in the Organization
This course provides a comprehensive introduction to the principles and practices of effective governance, and provides practical techniques to apply to understand the roles, responsibilities and undertakings of governing bodies in organizations. You will learn how to shape and influence governance structures and practices and board needs and expectations. |
Original price was: $119.$89Current price is: $89.
|
||
 |
Managing Materials and Equipment
In this course, you will learn how to identify the physical resource needs of your department, coordinate the purchase of materials and equipment, and how to plan for and maintain the required stock levels to ensure efficiency operations, and the principles of stock control. You will also learn about the principles of preventative and schedule maintenance, how to conduct an equipment risk analysis, and develop a basic maintenance schedule for your equipment. |
Original price was: $99.$74Current price is: $74.
|
||
 |
Develop and Manage Operations Plans
The course provides the guidance and tools with which managers can develop and implement operational plans to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by work teams. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Managing Physical Resources
This course is designed for managers responsible for the planning for, purchasing and management of physical resources to support the efficient functioning of a service or manufacturing operations. This course will equip you wit the knowledge to make informed decisions on purchasing and resources management in the organization. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Managing Projects in the Organization
This course in Managing Projects in the Organization is designed for people managing small to medium scale business projects, or for those team leaders or managers who are in need of a hands on introduction to the concepts, methods and techniques of project management. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Managing Quality Improvement
This comprehensive course will provide you an insight into all the key concepts used by specialists in Continuous improvement, and enable you to successfully lead business improvement initiatives, and help build a continuous improvement culture in your organization. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Managing Recruitment and Selection
This very comprehensive course in Managing Recruitment is designed for HR Personnel, and managers who need to gain expertise in recruiting and selecting personnel. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Managing Remote Working
In this course, we explore the proven practices for managing a remote workforce, and the new and emerging technologies to enable and enrich the new work environment. We also explore the questions of managerial style how to maintain effective control, while motivating and supporting your team members to continue working effectively in such radically changed circumstances. |
$119
|
||
 |
Managing Risk in the Organization
In this course, managers, and other professionals tasked with managing risk, will learn the practical skills necessary to perform regular risk assessments, treat and control risks, and introduce best practice risk management into their organization. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Managing Service Quality
The focus of this course is on service quality, and helps managers develop the tools and techniques to evaluate service quality, and set standards and processes in place to both maintain and continually improve the quality of service provided to customers. |
Original price was: $99.$74Current price is: $74.
|
||
 |
Managing Stress and Conflict in the Organization
This course will equip you with powerful, practical strategies for minimizing workplace stress and resolving conflicts and help you build an organization with less risk of litigation and costs associated with stress and conflict related problems. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Controlling Stress in the Team
Designed for team leaders and supervisors, n this course, you will first examine the causes of stress at work, and evaluate your own levels of stress. You will then examine the management competencies which will help you to minimize and prevent stress within your work team. |
Original price was: $99.$74Current price is: $74.
|
||
 |
Managing your Personal Development
This course will provide you with the framework, the tools and the knowledge to identify your development needs, and plan your personal development, in alignment with your career and personal ambitions, and with the expectations and needs of your current and future employers. This course will also provide you with the resources be able to better manage the continuing professional development requirements in your profession. |
Original price was: $109.$81Current price is: $81.
|
||
 |
Market Assessment and Analysis
This practical course in market assessment provides the foundations and the detail for the development of a successful marketing strategy and marketing plan for your business. |
Original price was: $109.$81Current price is: $81.
|
FAQs
A Global Management Academy Professional Credential is awarded for completion of a series of courses within a specific business or management skill set. On completion of a set number of courses, candidates will qualify for the Professional Management Credentials. Professional Certificates typically contain between 3 and 5 courrses. Assessment is based on multiple choice quizzes in each course.
A Management Credential from Global Management Academy is awarded for completion of a series of courses across a range of Management Competencies (based on the GMCF) internationally recognized competency framework. On successful completion of a set number of courses (between 10 and 15), and the associated online multiple choice examinations. candidates are awarded GMA Management credentials the associated accredited manager badge and certification (eg. Accredited Senior Manager, Accredited H-R Manager etc..).
On completion of all Global courses, you will be able to download and print a completion certificate. The Certificate will also detail your acquired CPD hours from the course of study.
On completion of your Management Credential Program, you will recieve Digital Certification and a Digital Badge from Global Management Academy on the Accredible.net Blockchain verified digitial certification platform. You will be able to share you achievements on mutiple social media and career sites.
Learners are free to complete their learning at their own pace. On average, learners take 2 to 3 months to complete a Certificate Program, up to 5 months to complete a Diploma and up to 8 months to complete an Advanced Diploma.
Assessment in GMA Professional Credential programs takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.
When enrolled in a GMA accredited manager program, candidates will be required to complete online multiple choice examinations (see the brochures for more information).
All Global Management Academy courses and programs are delivered through Online Learning through the Global E-Learning Portal. Each course comprises:
- Online Lectures and interactive learning
- Online Videos
- Online Quizzes
- Downloadable Learning Manuals (80 pages +)
- Additional downloadable workbooks, articles, and case studies.
Each course in the Global Academy carries a number of credits, which demonstrate the amount of study time you have put into your learning. 1 credit is equal to 10 hours of learning. Therefore, if a course has 2 credits, it will take approximately 20 hours of study to complete.
In addition to the online learning, you will have access to downloadable learning manuals and associated case studies, workbooks and management resources for each course.
You will receive continuous email and phone support from your tutor throughout your program.
Choose your currency in the currency selector, or pay in US Dollars. You can pay for courses through a single payment, or by monthly installments. See the fees for each course / program when you view program details.
On payment, you will receive a confirmation email and shortly thereafter you will receive an email with a link to the Global E-Learning Portal. Your tutor will also be on contact with you within 24 hours.
Depending on your course / program, you will have access to the e-learning portal for between 3 months and 12 months. Single course access is typically for 3 months, and access to courses in credential program for between 4 and 12 months. Please see course details for exact access durations.
If you are not satisfied with your Academy within the first 7 days of purchase, we will refund your money (no questions asked).