First-Line Manager Professional Credentials

Online certificate and diploma programs for newly appointed and aspiring first line managers. Digital Credentials Awarded on Completion.

Global Professional Credentials for New Managers

Select a Professional Certificate or Diploma Credential Program to start your career in Management.

PROFESSIONAL CREDENTIAL PROGRAMS

Seeking a Professional Credential to start your career in management? Choose a Global Credential Program to develop knowledge and skills in specific management fields. 

These credential programs offer digital certification from Global Management Academy, which you can share on LinkedIn and other social media platforms.

Professional Certificate in Effective Supervision

The Certificate in Effective Supervision is the perfect learning suite for the new and aspiring supervisorsLearn how to manage people and work activities effectively, develop cohesive workplace relationships, develop excellent communication skills, and improve your personal effectiveness.

Courses: 5

Duration: Up to 3 Months

Learning: 100 hours 

Certification: GMA Digital Credentials

Fees: £199

Professional Certificate in Team Leadership

Designed for new team leaders supervisors, this program is the ideal boost for your new career in management. You will learn the core principles and practices of leadership, how to effectively lead and manage teams, manage stress and conflict and resolve problems at work.

Courses: 5

Duration: Up to 3 Months

Learning: 100 hours 

Certification: GMA Digital Credentials

Fees: £199

Professional Certificate in Service Management

This program is designed for supervisors of customer service operations. You will learn how to review the effectiveness of customer service, improve the quality of customer service in the organization, manage customer relations, and  lead and manage a customer service team.

Courses: 5

Duration: Up to 3 Months

Learning: 100 hours 

Certification: GMA Digital Credentials

Fees: £199

Professional Certificate in Sales Management

Designed for small and new business owners and managers, this program will help you assess your business markets, and identify, evaluate and develop business opportunities. Learn how to develop a business plan and marketing plan, and organize the human and physical resources required to successfully launch your new business venture.

Courses: 5

Duration: Up to 3 Months

Learning: 100 hours 

Certification: GMA Digital Credentials

Fees: £199

Professional Certificate in Communication

The Global Certificate in Business Communication Skills is designed to help newly appointed and practicing first line managers, rapidly develop the communication skills essential for success in all areas of management, including interpersonal skills, giving presentations, chairing meetings, conducting negotiations and writing effectively.

Courses: 5

Duration: Up to 3 Months

Learning: 100 hours 

Certification: GMA Digital Credentials

Fees: £199

Professional Certificate in Business Development

The Global Certificate in Business Communication Skills is designed to help newly appointed and practicing first line managers, rapidly develop the communication skills essential for success in all areas of management, including interpersonal skills, giving presentations, chairing meetings, conducting negotiations and writing effectively.

Courses: 5

Duration: Up to 3 Months

Learning: 100 hours 

Certification: GMA Digital Credentials

Fees: £199

Global Certificate Programs for First-Line Managers

Select a Certificate Program and develop the skills and knowledge to succeed:

Global Certificate Courses 

Develop your personal career development program by selecting online business and management courses from our library of courses for new managers, which best meet your immediate development needs. Upgrade at any time to a credential or qualifications.

  • Select from 30+ courses at each level.
  • Competency: Select from 6 Core Competency Domains.
  • Assessment: M|C Course Quizzes
  • Certification: Downloadable Course Certificates.
Select a Certificate in First-Line Management

Principles of Management Courses

Effective Supervision Skills
Building an Effective Team
Interpersonal Communication
Managing Yourself
Managing Conflict at Work
Run Effective Team Meetings
Writing for Business
Manage Workplace Relations

Leadership and Strategy Courses

Foundations in Leadership
Lead and Motivate Teams
Understanding Business
Business Development

Operations Management Courses

Quality Management
Materials and Equipment
Customer Service Essentials
Manage Customer Complaints

Marketing and Sales Management Courses

Essential Sales Skills
Negotiating Skills
Foundations in Marketing
Promoting the Business

Finance and Administration Courses

Develop Business Budgets
Cost Accounting
Accounting Foundations
Writing Business Reports

Human Resources Management Courses

Training and Induction
Understanding Recruitment
Career Development
Managing Stress at Work

FAQS

Global Management Academy Credentials typically focus on specfic functional areas in Managment (Finance, Human Resources Mananagment, Team Leadership, International Business etc.. Assessment is through online quizzes in each course.

A Global Management Academy Digital credential is the acknowledgement that you have invested time in developing your skills. Your Global Digital credential gives the technology to promote your achievements and showcase your knowledge and skills across social media platforms, and within your personal and business networks. 

Digital badges and certificates provide employers with evidence of what you had to do to earn them and what you’re now capable of. Our credentials are verifiable using secure blockchain technologies.

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Global Certificate Courses are targeted short courses which help managers acquire knowledge and skills in specific business, leadership and management domains. On completion of your course, you will be able to download and share your completion certificate.

Global Institute of Accredited Manager Qualifications focus learning on 6 core Management and Leadership competencies. GIAM qualifications require completion of online multiple choice examinations for each course. GIAM qualifications are internationally recognized by major corporations and institutions worldwide as evidence of high levels of managerial competence.

All Global Management Academy courses and programs are delivered through Online Learning through the Global E-Learning Portal. Each course comprises:

  • Online Lectures and interactive learning
  • Online Videos
  • Online Quizzes
  • Downloadable Learning Manuals (80 pages +)
  • Additional downloadable workbooks, articles, and case studies.

Tutor Support is available through email, web conferencing and phone, throughout your program.

You will be able to pay for your learning program in your own currency either through a single payment, or by monthly installments. See the fees for each program when you view program detail

Got a question for our team?

If you have a question about any of our courses, services or partnership opportunities, please use the form below to submit your query to our team and they will get back to you as soon as possible.

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Matrixo CEO & Founder

“Global are the best e-learning company we have ever worked with. We highly recommend them..”

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DOBL Customer Manager

“The learning materials and support have been superb, and the qualifications have helped me gain a great new position.”