Careers in Operations and Quality Management
A career in operations management can offer numerous benefits for those interested in this field. Operations managers are responsible for ensuring that an organization’s operations are efficient, effective, and meet customer needs. Some of the benefits of entering a career in operations management include the opportunity to work with diverse teams, the ability to make a significant impact on an organization’s success, and the potential for career growth and advancement. Additionally, operations managers often work in fast-paced, dynamic environments that require constant problem-solving and critical thinking skills. This can make the job challenging and rewarding, as operations managers are often faced with new and complex challenges that require innovative solutions. Finally, operations management is a field that is in high demand, particularly in industries such as manufacturing, logistics, and healthcare. This means that there are often ample job opportunities and room for career growth and advancement for those who enter this field. Overall, a career in operations management can offer numerous benefits, including the opportunity to work in a dynamic and challenging environment, make a significant impact on an organization’s success, and enjoy a rewarding and fulfilling career.
Operations managers play a critical role in ensuring that an organization’s operations are efficient, effective, and meet customer needs. They are responsible for overseeing all aspects of an organization’s operations, from production and inventory management to logistics and supply chain management. Some of the key roles and responsibilities of operations managers include:
- Planning and organizing: Operations managers are responsible for developing and implementing operational plans and strategies that support the organization’s goals and objectives. This involves working closely with other departments and stakeholders to identify and prioritize operational needs and develop plans to address them.
- Resource management: Operations managers are responsible for managing resources, including personnel, equipment, and materials, to ensure that operations are running smoothly and efficiently. This involves developing and implementing processes and procedures for managing resources, as well as monitoring resource usage to identify areas for improvement.
- Quality control: Operations managers are responsible for ensuring that products or services meet the organization’s quality standards. This involves implementing quality control processes and procedures, monitoring product or service quality, and taking corrective action when necessary.
- Process improvement: Operations managers are responsible for identifying opportunities for process improvement and implementing initiatives to streamline operations and reduce costs. This involves analyzing operational data, identifying bottlenecks and inefficiencies, and developing and implementing process improvement initiatives.
- Risk management: Operations managers are responsible for identifying and mitigating operational risks, such as supply chain disruptions, equipment failure, or regulatory compliance issues. This involves developing and implementing risk management processes and procedures, as well as monitoring and assessing risk on an ongoing basis.
Overall, operations managers play a critical role in ensuring that an organization’s operations are running smoothly and efficiently. They are responsible for managing resources, implementing quality control processes, identifying opportunities for process improvement, and mitigating operational risks. Operations managers must possess strong analytical and problem-solving skills, as well as excellent communication and leadership skills to effectively manage teams and collaborate with other departments and stakeholders.
Here are some of the main types of skills and knowledge required of operations managers:
- Strategic planning: Operations managers must be able to develop and implement strategic plans and initiatives that support the organization’s goals and objectives.
- Process improvement: Operations managers must have strong analytical skills and the ability to identify inefficiencies in operational processes and develop initiatives to streamline operations and reduce costs.
- Resource management: Operations managers must have strong organizational skills and the ability to manage personnel, equipment, and materials to ensure that operations are running efficiently.
- Quality control: Operations managers must have a strong understanding of quality control processes and procedures and the ability to ensure that products or services meet the organization’s quality standards.
- Risk management: Operations managers must have a strong understanding of operational risks and the ability to develop and implement processes and procedures to mitigate these risks.
- Leadership and communication: Operations managers must have strong leadership and communication skills to effectively manage teams, collaborate with other departments and stakeholders, and ensure that everyone is working towards common goals.
- Technical skills: Operations managers must have a strong understanding of the technical aspects of the operations they are managing, whether that involves manufacturing processes, logistics, or supply chain management.
Overall, operations managers must possess a diverse range of skills and knowledge, including strategic planning, process improvement, resource management, quality control, risk management, leadership and communication, and technical skills. These skills and knowledge are critical to ensuring that an organization’s operations are running smoothly and efficiently, and to driving ongoing growth and success.
Here are some examples of typical operations management jobs:
- Production Manager: A production manager is responsible for overseeing the production process and ensuring that production targets are met. They may also be responsible for quality control, managing production staff, and ensuring that safety standards are met.
- Supply Chain Manager: A supply chain manager is responsible for managing the flow of goods and materials from suppliers to customers. They may be involved in procurement, logistics, inventory management, and distribution.
- Operations Director: An operations director is responsible for overseeing all aspects of an organization’s operations, including manufacturing, logistics, supply chain management, and quality control. They may also be involved in strategic planning and business development.
- Process Improvement Manager: A process improvement manager is responsible for identifying inefficiencies in operational processes and developing initiatives to streamline operations and improve efficiency. They may also be responsible for monitoring process performance and making adjustments as needed.
- Logistics Manager: A logistics manager is responsible for managing the movement of goods and materials, including transportation, warehousing, and distribution. They may also be involved in inventory management and supply chain optimization.
- Quality Control Manager: A quality control manager is responsible for ensuring that products or services meet the organization’s quality standards. They may be involved in developing quality control processes and procedures, monitoring quality performance, and making recommendations for improvement.
Overall, operations management jobs can be found in a wide range of industries, including manufacturing, logistics, retail, healthcare, and technology. These jobs typically require strong analytical, leadership, and communication skills, as well as a solid understanding of operational processes and procedures.
Accredited Operations Management Credentials
Select the management level which will enable your career objectives.
Certified Quality Manager
- Level: 1st.Line Manager
- Courses: 8
- Credits: 16 (160 hrs)
- Learning: Online | On Demand
- Duration:
- 8 months (avg. time to complete 4 mths.)
- Exam(s) 2 M|C exams
- Certification: Global Accredited Professional Credentials
Certified Operations Manager
- Level: Middle Manager
- Courses: 8
- Credits: 16 (160 hrs)
- Learning: Online | On Demand
- Duration: 8 months (avg. time to complete 4 mths.)
- Exam(s) 2 M|C exams
- Certification: Global Accredited Professional Credentials
Certified Senior Operations Manager
- Level: Senior Manager
- Courses: 8
- Credits: 16 (160 hrs)
- Learning: Online | On Demand
- Duration: 8 months (avg. time to complete 4 mths.)
- Exam(s) 2 M|C exams
- Certification: Global Accredited Professional Credentials
Operations Management Professional Certificates
Select an Operations and Quality Management Professional Certificate (comprising 3 to 5 certificate courses). Click on the links below to view the programs in detail.
Operations and Quality Management Courses
Prefer to upskill in specific areas? Then click on one of the Global Certificate course links below to learn more and rapidly develop your expertise in vital operations management skill sets.
Course | View Course | Price | Level | Action |
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Managing Materials and Equipment
In this course, you will learn how to identify the physical resource needs of your department, coordinate the purchase of materials and equipment, and how to plan for and maintain the required stock levels to ensure efficiency operations, and the principles of stock control. You will also learn about the principles of preventative and schedule maintenance, how to conduct an equipment risk analysis, and develop a basic maintenance schedule for your equipment. |
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FAQs
A Global Management Academy Professional Credential is awarded for completion of a series of courses within a specific business or management skill set. On completion of a set number of courses, candidates will qualify for the Professional Management Credentials. Professional Certificates typically contain between 3 and 5 courrses. Assessment is based on multiple choice quizzes in each course.
A Management Credential from Global Management Academy is awarded for completion of a series of courses across a range of Management Competencies (based on the G-IAM) internationally recognized competency framework. On successful completion of a set number of courses (between 10 and 15), and the associated online multiple choice examinations. candidates are awarded G-IAM qualifications and the associated accredited manager credentials (eg. Accredited Senior Manager, Accredited H-R Manager etc..).
On completion of all Global courses, you will be able to download and print a completion certificate. The Certificate will also detail your acquired CPD hours from the course of study.
On completion of your Management Credential Program, you will recieve Digital Certification and a Digital Badge from Global Management Academy on the Accredible.net Blockchain verified digitial certification platform. You will be able to share you achievements on mutiple social media and career sites.
Learners are free to complete their learning at their own pace. On average, learners take 2 to 3 months to complete a Certificate Program, up to 5 months to complete a Diploma and up to 8 months to complete an Advanced Diploma.
Assessment in GMA Professional Credential programs takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.
When enrolled in a G-IAM accredited program, candidates will be required to complete online multiple choice examinations (see the brochures for more information).
All Global Management Academy courses and programs are delivered through Online Learning through the Global E-Learning Portal. Each course comprises:
- Online Lectures and interactive learning
- Online Videos
- Online Quizzes
- Downloadable Learning Manuals (80 pages +)
- Additional downloadable workbooks, articles, and case studies.
Each course in the Global Academy carries a number of credits, which demonstrate the amount of study time you have put into your learning. 1 credit is equal to 10 hours of learning. Therefore, if a course has 2 credits, it will take approximately 20 hours of study to complete.
In addition to the online learning, you will have access to downloadable learning manuals and associated case studies, workbooks and management resources for each course.
You will receive continuous email and phone support from your tutor throughout your program.
Choose your currency in the currency selector, or pay in US Dollars. You can pay for courses through a single payment, or by monthly installments. See the fees for each course / program when you view program details.
On payment, you will receive a confirmation email and shortly thereafter you will receive an email with a link to the Global E-Learning Portal. Your tutor will also be on contact with you within 24 hours.
Depending on your course / program, you will have access to the e-learning portal for between 3 months and 12 months. Single course access is typically for 3 months, and access to courses in credential program for between 4 and 12 months. Please see course details for exact access durations.
If you are not satisfied with your Academy within the first 7 days of purchase, we will refund your money (no questions asked).
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