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This course is designed for new team leaders, and provides an introduction to the skills you will need in order to effectively lead a team at work, including building team commitment and motivating and guiding your team to achieve department objectives.

£ 49.00

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This course will give participants a six-step process that they can use and modify to resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

£ 79.00