This course will provide you with an in-depth insight into the theory, problems, solutions, and best practices of supply chain management, the practical skills and knowledge so that you learn how to manage suppliers and the supply sources, manage logistics and improve the systems and practices used in managing the supply chain.

In this course, you will learn how to develop a talent management strategy for the organization, and how to refine and utilize the H-R best practices to enhance employee retention, and in particular, nurture and develop high-potential employees.

In this course, you will learn about the core principles of transformational leadership, and the tactics and strategies to employ to deploy the theory in your own organization. You will also be able to assess your own capabilities in transformational leadership, and to develop a plan for becoming truly transformational leader.

In this course you will learn what to include in the different types of budgets, and about budgeting best practice, and alternative budget approaches you may encounter. The course provides guidance, practical assignments, and numerous tools to help you develop budgets for most types of organization.

This course is designed to help new managers better understand their organizations, and how organizations are structured and function. You will be better able to understand how your roles and responsibilities, and how best to help your employees contribute to achieving organizational goals and targets.

This course forms part of the Global Marketing Planning Program and is applies the PESTEL ANALYSIS mode to evaluating your business operating environment. Using the practices and tools provided in this course, you will be able to compile a detailed understanding of your operating environment to inform  the development of your business and marketing strategies.

This course is designed to help new managers get an insight into how businesses are set-up and run. The course is especially useful for those taking up a leadership role in a business, and for those planning to set-up and manage their own businesses.

Designed for new business owners, this course will help you develop your business proposition, enabling you to evaluate its commercial viability, and identify and plan for the resources and actions you need to develop your business.

This course will provide you with an in-depth understanding of innovation and change and help you support innovation and prepare for and manage change programs in your team or business unit.

This course helps managers and H-R professionals develop the skills and knowledge to plan for and implement coaching sessions with their employees, and with teams. Learn about the best coaching models to use, and the skills of on-to-one coaching and helping employees develop their skills and capabilities.

This first course in the Global International Business Series provides an introduction to the context for International Business and provides senior decision makers with knowledge of the main variables to consider in reviewing and preparing for entry into international markets.

This course provides managers with an in-depth insight into the key factors which shape and determine organization culture. The knowledge you will gain will enable you to develop, and deploy tactics and practices which will influence the motivation, behaviors and engagement of your people.

In this course, you will learn about the role of workforce planning in supporting and enabling strategy execution, and the theory and considerations underpinning contemporary planning practice. You will learn how to conduct supply and demand forecasting, and techniques to apply in improving employee retention and developing talent.

This course is designed for new supervisors and team leaders, and staff seeking to become team leaders. You will learn about the behaviors which lead to team cohesion and the actions which team leaders take to create effective teams. You will also learn how to use your communication skills to work successfully within a team, and how to develop your contribution to effective team management.

This course provides an essential foundation in the skills of writing in today's business world. You will learn how to structure, organize, and use appropriate language to present your emails, letters and memos to achieve maximum impact with your readers.

The Certificate in Sales Management is a globally recognized program designed to help professionals strengthen their sales expertise and leadership capabilities. Through four practical courses, participants learn how to build essential sales skills, understand and meet customer needs, conduct successful business negotiations, and lead motivated sales teams. The program equips managers and sales professionals with tools and strategies to improve performance, close deals effectively, and deliver consistent business results. Delivered online and available on demand, the certificate offers the flexibility to learn at your own pace while gaining a credential that employers value worldwide. Whether you want to advance in your career, lead a sales team, or build stronger customer relationships, this program provides the knowledge and confidence to achieve success.

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Customer Retention is vital for all organizations today, as the costs of customer acquisition rise within a global competitive environment. The Professional Certificate in Customer Relations Management is a practical, globally recognized program designed to help professionals strengthen customer loyalty, and deliver measurable business results. Through four in-depth courses, participants learn how to attract and retain customers, analyze and meet their needs, manage relationships effectively, and ensure high levels of service quality. The program equips managers and customer-focused professionals with the leadership skills, tools, and systems to create sustainable customer strategies in today’s competitive environment. Delivered online and on demand, the program provides the flexibility to study at your own pace while gaining a professional credential valued by employers worldwide. Whether you want to advance in your career, lead a customer service team, or build customer-focused processes for your organization, this program provides the knowledge and confidence to succeed.

The Professional Certificate in International Business equips senior managers, executives, and marketing professionals with the knowledge and tools to lead successful global expansion. Delivered 100% online and on-demand, this 60-hour program covers three key areas—Understanding International Business, Developing International Business, and International Marketing. Participants will learn how to analyze global markets, evaluate risks, select entry strategies, and design effective international marketing plans. On completion, learners gain a recognized certificate in International Business, demonstrating their readiness to lead organizations into competitive global markets.

Designed for new team leaders and supervisors, this Certificate in Leading Effective Teams program is the ideal boost for your new career in management. You will learn the core principles and practices of leadership, how to effectively lead and manage teams, how to handle meetings, manage stress and conflict and resolve problems at work.

Strengthen your leadership with the Certificate in Ethical Leadership. Comprising 3 courses and 60+ hours of online learning, the professional certificate in ethical leadership program is designed to enable experienced senior managers, to acquire the knowledge and tools to lead ethical best practice and help create an organization culture committed to values of decency, equality, and integrity in business and support of local and global community values.