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This course is designed for senior managers and those tasked with facilitating the process of strategic planning in the organization. You will learn about contemporary strategic theory and how to establish the groundwork for development of an organization-wide strategic planning program. You will also learn how develop the develop Vision, Mission, Values, Goals, Objectives and Action Plans for your organization.

This course is the second of 3 courses in the Global Strategic Planning Program and will provide you and your team with the structure, guidance and resources to develop a strategic plan which is coherent, flexible and adaptive to current and future challenges and directions.

This course is designed for senior managers and those tasked with MAKING STRATEGY HAPPEN. This course will provide you with the tools and techniques to enable you to execute your strategy, and make strategy a dynamic and meaningful activity and resource for managers and employees across your organization.

This course will provide you with an in-depth insight into the theory, problems, solutions, and best practices of supply chain management, the practical skills and knowledge so that you learn how to manage suppliers and the supply sources, manage logistics and improve the systems and practices used in managing the supply chain.

In this course, you will learn how to develop a talent management strategy for the organization, and how to refine and utilize the H-R best practices to enhance employee retention, and in particular, nurture and develop high-potential employees.

In this course, you will learn about the core principles of transformational leadership, and the tactics and strategies to employ to deploy the theory in your own organization. You will also be able to assess your own capabilities in transformational leadership, and to develop a plan for becoming truly transformational leader.

In this course you will learn what to include in the different types of budgets, and about budgeting best practice, and alternative budget approaches you may encounter. The course provides guidance, practical assignments, and numerous tools to help you develop budgets for most types of organization.

This course is designed to help new managers better understand their organizations, and how organizations are structured and function. You will be better able to understand how your roles and responsibilities, and how best to help your employees contribute to achieving organizational goals and targets.

This course forms part of the Global Marketing Planning Program and is applies the PESTEL ANALYSIS mode to evaluating your business operating environment. Using the practices and tools provided in this course, you will be able to compile a detailed understanding of your operating environment to inform  the development of your business and marketing strategies.

This course is designed to help new managers get an insight into how businesses are set-up and run. The course is especially useful for those taking up a leadership role in a business, and for those planning to set-up and manage their own businesses.

Designed for new business owners, this course will help you develop your business proposition, enabling you to evaluate its commercial viability, and identify and plan for the resources and actions you need to develop your business.

This course will provide you with an in-depth understanding of innovation and change and help you support innovation and prepare for and manage change programs in your team or business unit.

This course helps managers and H-R professionals develop the skills and knowledge to plan for and implement coaching sessions with their employees, and with teams. Learn about the best coaching models to use, and the skills of on-to-one coaching and helping employees develop their skills and capabilities.

This first course in the Global International Business Series provides an introduction to the context for International Business and provides senior decision makers with knowledge of the main variables to consider in reviewing and preparing for entry into international markets.

This course provides managers with an in-depth insight into the key factors which shape and determine organization culture. The knowledge you will gain will enable you to develop, and deploy tactics and practices which will influence the motivation, behaviors and engagement of your people.

In this course, you will learn about the role of workforce planning in supporting and enabling strategy execution, and the theory and considerations underpinning contemporary planning practice. You will learn how to conduct supply and demand forecasting, and techniques to apply in improving employee retention and developing talent.

This course is designed for new supervisors and team leaders, and staff seeking to become team leaders. You will learn about the behaviors which lead to team cohesion and the actions which team leaders take to create effective teams. You will also learn how to use your communication skills to work successfully within a team, and how to develop your contribution to effective team management.

This course provides an essential foundation in the skills of writing in today's business world. You will learn how to structure, organize, and use appropriate language to present your emails, letters and memos to achieve maximum impact with your readers.

The Certificate in Sales Management program enables managers to develop the knowledge and skills to successfully manage the sales processes which promote growth and commercial success in the business. Learn the essentials of successful sales practice, how to conduct business negotiations, and plan for and execute a sales campaign.

Customer Retention is vital for all organizations today, as the costs of customer acquisition rise within a global competitive environment. The Global Certificate in Customer Relations Management provides a comprehensive learning program focused on developing the skills and knowledge in your people in delivering quality service, and also in the practices, systems and technologies which can enable high value customer relations management.