Comprising 5 online courses, the Global CERTIFICATE IN BUSINESS COMMUNICATION SKILLS is designed to help newly appointed and practising first line managers, to rapidly improve their communication skills essential for success in all areas of management.
Comprising 5 courses, and 100 hours of learning, this program is designed to enable supervisors and managers to review the effectiveness of customer service, and improve the quality of customer service in the organization.
Comprising 5 courses and 100 hours of learning, the GLOBAL Certificate in Effective Supervision is the perfect learning suite for the new and aspiring supervisors, team leaders and first line managers.
Comprising 4 courses and 80+ hours of learning, this program provides comprehensive training in the key skills and knowledge required to help you meet the quality needs of your customers, and implement quality improvement programs in your organization.
Comprising 5 courses, and 100 hours of learning, this program is the ideal boost for your new career in management. You will learn to effectively lead and manage teams and how to handle meetings, manage stress and conflict and resolve problems at work.
Comprising 5 online courses, the Global CERTIFICATE IN MANAGING BUSINESS OPERATIONS is designed to help newly appointed and practising first line managers, to effectively manage the teams and the operational activities of the business