Comprising 5 courses (100 hours), the Global CERTIFICATE IN BUSINESS COMMUNICATION SKILLS is designed to help new and practicing first line managers, to rapidly improve their communication skills essential for success in business.
Designed for small and new business owners and managers, this program comprises 5 courses which will help you assess your business markets, and identify, evaluate and successfully develop business opportunities, and develop business and marketing plans.
Comprising 5 courses, and 100 hours of learning, this program is designed to enable supervisors and managers to review the effectiveness of customer service, and improve the quality of customer service in the organization.
Comprising 5 courses and 100 hours of learning, the GLOBAL Certificate in Effective Supervision is the perfect learning suite for the new and aspiring supervisors, team leaders and first line managers.
Comprising 5 courses, and 100 hours of learning, this program is the ideal boost for your new career in management. You will learn to effectively lead and manage teams and how to handle meetings, manage stress and conflict and resolve problems at work.
Comprising 5 courses, the Certificate in Sales Management program enables managers to develop the knowledge and skills to successfully manage the sales processes which promote growth and commercial success in the business.