First-Line Management Academy

Career Development courses for new team leaders and supervisors.

Global First-Line Management Courses

Explore Global courses for FIRST-LINE managers here....

Get access to all these courses and more…..

People Management Courses

Foundation Skills in Management

Level: First-Line Management

20 CPD Hours

Building an Effective Work Team

Level: First-Line Management

20 CPD Hours

Interpersonal Communication Skills

Level: First-Line Management

20 CPD Hours

Mastering Time Management

Level: First-Line Management

20 CPD Hours

Managing Conflict in the Workplace

Level: First-Line Management

20 CPD Hours

Working Effectively as a Team Member

Level: First-Line Management

20 CPD Hours

Effective Business Writing Skills

Level: First-Line Management

20 CPD Hours 

Managing Workplace Relationships

Level: First-Line Management

20 CPD Hours

Leadership and Strategy Management Courses

Foundations in Leadership

Level: First-Line Management

20 CPD Hours

Motivating for Performance

Level: First-Line Management

20 CPD Hours

Understanding Business

Level: First-Line Management

20 CPD Hours

Business Development

Level: First-Line Management

20 CPD Hours

Operations and Quality Management Courses

Foundations in Quality Management

Level: First-Line Management

20 CPD Hours 

Manage Materials and Equipment

Level: First-Line Management

20 CPD Hours

Essentials of Customer Service Management

Level: First-Line Management

20 CPD Hours 

Managing Customer Complaints

Level: First-Line Management

20 CPD Hours 

Sales and Marketing Management Courses

Foundations in Sales Management

Level: First-Line Management

20 CPD Hours 

Effective Business Negotiating Skills

Level: First-Line Management

20 CPD Hours

Foundations in Marketing Management

Level: First-Line Management

20 CPD Hours 

Manage Promotions and Advertising

Level: First-Line Management

20 CPD Hours

Finance Management Courses

Level: First-Line Management

20 CPD Hours

Foundations in Cost Management

Level: First-Line Management

20 CPD Hours 

Foundations in Accounting for Managers

Level: First-Line Management

20 CPD Hours

Writing Effective Business Reports

Level: First-Line Management

20 CPD Hours

Human Resources Management Courses

Foundations in Training and Development

Level: First-Line Management

20 CPD Hours

Foundations in Human Resources Management

Level: 1st-Line & Mid-Management

20 CPD Hours 

Foundations in Workplace Coaching

Level: 1st-Line & Mid-Management

20 CPD Hours

Coping with Stress in the Workplace

Level: First-Line Management

20 CPD Hours 

Key Features of Global Management Academies

Professional Development

Gain the skills and knowledge you need to accelerate your career in business management.

Online | On-Demand

Global courses use best practice online learning technologies, and are accessible on all devices 24/7. Assessment is through online examinations for each competency domain (see below).

Earn Qualifications

Earn G-IAM qualifications as you progress your career in management, from Accredited Supervisor level through to Accredited Senior Executive levels.

CPD and Credentials

On completion of each course, you will be earn and be able to download a CPD certificate. On completion of 4 or more selected courses, earn and share your Global Professional Credentials online.

Global First-Line Management Academy

Take the first step – view this brief video about how you can gain the knowledge, skills and recognition you need to succeed in your first management role.

FAQ

Got a Question? We're here to help!

A Management Credential from Global Management Academy is awarded for completion of a series of courses across a range of Management Competencies (based on the G-IAM) internationally recognized competency framework.

Candidates first enrol in their chosen level of management, and on completion of a set number of courses qualify for Management Credentials.

A Global Management Academy Professional Credential is awarded for completion of a series of courses within a specific business or management skill set.

On completion of a set number of courses, candidates will qualify for the Professional Management Credentials.

A Global Management Academy Digital credential is the acknowledgement that you have invested time in developing your skills. Global Digital credentials comprise digital badges and certificates, and the technology to promote your achievements, and showcase your knowledge and skills across social media platforms, and with your employer and recruitment platforms.

Global credentials are verifiable using secure blockchain technologies.

On completion of all Global courses, you will be able to download and print a completion certificate.  The Certificate will also detail your acquired CPD hours from the course of study.

 

On completion of your Management Credential Program, you will recieve Digital Certification and a Digital Badge from Global Management Academy on the Accredible.net Blockchain verified digital certification platform. You will be able to share you achievements on multiple social media and career sites.

Learners are free to complete their learning at their own pace. On average, learners take 2 to 3 months to complete a Certificate Program, up to 5 months to complete a Diploma and up to 8 months to complete an Advanced Diploma.

Assessment in GMA Credential programs takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.  

All Global Management Academy courses and programs are delivered through Online Learning through the Global E-Learning Portal. Each course comprises:

  • Online Lectures and interactive learning
  • Online Videos
  • Online Quizzes
  • Downloadable Learning Manuals (80 pages +)
  • Additional downloadable workbooks, articles, and case studies.

Each course in the Global Academy carries a number of credits, which demonstrate the amount of study time you have put into your learning. 1 credit is equal to 10 hours of learning. Therefore, if a course has 2 credits, it will take approximately 20 hours of study to complete.

In addition to the online learning, you will have access to downloadable learning manuals and associated case studies, workbooks and management resources for each course.

You will be able to pay for your learning program in your own currency either through a single payment, or by monthly installments. See the fees for each course / program when you view program details.

On payment, you will receive a conformation email and shortly thereafter you will receive an email with a link to the Global E-Learning Portal. Your tutor will also be on contact with you within 24 hours.

Depending on your course / program, you will have access to the e-learning portal for between 3 months and 12 months. Single course access is typically for 3 months, and access to courses in credential program for between 4 and 12 months. Please see course details for exact access durations.

You will receive continuous email and phone support from your tutor throughout your program.

YES! Your membership package includes lifetime access to any Digital Credentials you achieve, even if you have ended your Academy subscription. 

If you are not satisfied with your Academy within the first 14 days of purchase, we will refund your money (no questions asked).

Contact Us

for more information and a free trial.

Phone: U.K. +44 (0) 77800 65110
Phone: USA: +1 (720) 666-6067
Phone: AUS: +61 (0) 406 314 781
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