First Line Management
First line Learning Paths are designed for new first line managers (team leaders, supervisors. office managers, accounts manager, etc..), and those preparing for a first management position. Select the ILM Qualification or Global Certificate Program which meets your career goals and career focus.
Showing all 7 results
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Certificate in Business Communication Skills
Comprising 5 online courses, the Global CERTIFICATE IN BUSINESS COMMUNICATION SKILLS is designed to help newly appointed and practising first line managers, to rapidly improve their communication skills essential for success in all areas of management.
£199.00 -
Certificate in Business Management
Comprising 5 courses (100 hours), this program is designed to enable new and experienced supervisors and team leaders develop the knowledge with which to successfully manage the efficient operations of a department or business unit.
£199.00 -
Certificate in Effective Supervision
Comprising 5 Level 3 courses and 100 hours of learning, the Certificate in First Line Management is the perfect learning suite for the new and aspiring supervisors and first line managers.
£199.00 -
Certificate in Leading Effective Teams
Comprising 5 Level 3 courses and 100 hours of online learning, this program is the ideal boost for your new career in management.
£199.00 -
Certificate in Managing Customer Service
Comprising 5 online courses a 100+ hours of online learning), this program is designed to enable supervisors and managers to review the effectiveness of customer service, and improve the quality of customer service in the organization.
£199.00 -
Certificate in Managing Quality and Improvement
The 5-course GLOBAL CERTIFICATE IN MANAGING QUALITY AND IMPROVEMENT is designed to assist supervisors and quality professionals, in developing an understanding of continuous quality improvement, and lead a quality improvement program in the organization.
£224.00 -
ILM Level 3 Cert. in Leadership & Management (Effective Supervision)
Comprising 6 courses, this ILM Level 3 Certificate in Leadership and Management program provides new or aspiring first line managers with training in a range of supervisory and management skills critical to success in a first line management role.
£860.00