LEARN PRACTICAL COACHING SKILLS TO BUILD HIGH-PERFORMING TEAMS

Develop the coaching skills that today’s successful managers use to improve performance, develop people, increase engagement and create high-performing teams.

Great managers don’t simply supervise people—they coach them to achieve their full potential.

The Coaching Skills for Managers Masterclass is a practical, live online programme designed for managers, supervisors, team leaders and aspiring leaders who want to become more effective people leaders by developing professional coaching skills.

In this interactive two-hour virtual masterclass, you will learn how coaching differs from directing and mentoring, how to use proven workplace coaching models, and how to conduct coaching conversations that improve individual performance, confidence, accountability and professional growth.

Whether you are leading a small team or managing a large department, coaching has become one of the most valuable leadership skills in today’s workplace. Organisations increasingly expect managers to develop their people, retain talent, support employee wellbeing and build a culture of continuous learning and improvement.

This masterclass provides practical techniques that you can begin using immediately with your own team.

Event Details

Masterclass Includes

• Two live 3-hour virtual masterclassses
• Interactive tutor-led learning
• Coaching Skills Learning Manual
• Coaching templates and practical worksheets
• Digital Credential awarded on completion for sharing on LinkedIn and other professional platforms

Date: xxx

Time: 9:00 am – 12:00 am (GMT+1)

Location: Live Online (Virtual Events)

Who Should Attend?

This masterclass is ideal for:

• Managers, Supervisors and Team Leaders
• HR Professionals
• Business Owners
• Professionals preparing for management positions

No previous coaching experience is required.

Key Benefits of Attending

By participating in this Coaching Skills for Managers Masterclass, you will:

• Learn how coaching improves employee performance, motivation and engagement.
• Understand when coaching is the most effective leadership approach and when other management styles are more appropriate.
• Master the internationally recognised GROW Coaching Model for workplace coaching.
• Develop stronger listening, questioning and feedback skills that improve everyday leadership conversations.
• Increase employee ownership, accountability and problem-solving capability.
• Learn practical techniques for coaching both high-performing employees and those requiring additional support.
• Build greater confidence in leading one-to-one coaching conversations.
• Develop coaching plans that support individual learning, career development and performance improvement.
• Strengthen your leadership capability and become a more effective people manager.
• Help create a positive coaching culture that encourages continuous learning and professional growth.
• Earn a Digital Credential that demonstrates your commitment to leadership and coaching excellence.

Agenda

09:00 AM – 12:00 PM

SESSION 1: UNDERSTANDING COACHING IN THE WORKPLACE

The first session introduces the principles of workplace coaching and explains why coaching has become an essential leadership capability for modern managers. Topics include:

• What coaching is—and what it is not
• Coaching versus mentoring, training and performance management
• The benefits of coaching for individuals, teams and organisations
• The manager’s role as a coach
• The GROW Coaching Model
• The workplace coaching process
• Planning effective coaching conversations
• Establishing coaching goals and performance outcomes
• Coaching ethics, trust and confidentiality
• Coaching tools and practical resources

09:00 AM – 12:00 PM

SESSION 2: DEVELOPING YOUR COACHING SKILLS

The second session focuses on the practical coaching skills that enable managers to support performance improvement and employee development. You will learn how to:

• Build trust and psychological safety
• Listen actively and identify underlying issues
• Ask powerful coaching questions
• Provide constructive developmental feedback
• Help employees identify solutions rather than providing all the answers
• Develop coaching action plans
• Support accountability and follow-up
• Evaluate coaching progress and outcomes
• Build your own coaching capability through continuous practice

By the end of the session, you will have a practical framework for planning and conducting effective coaching conversations with members of your team.

FAQs

What format is the Masterclass?

The programme is delivered as live, two interactive three-hour virtual training sessions. Your tutor will guide you through the learning material, examples, discussion and practical activities. Breakout activities may be used where appropriate.

What Certification will I receive?

On completion of the masterclass, you will receive a Digital Credential and Digital Badge that can be shared on LinkedIn and other professional platforms. Your credential will also record the CPD hours associated with the masterclass.

Will I be able to apply the knowledge Immediately?

Yes. The masterclass is designed around practical management situations. You will leave with techniques and an action plan that can be applied to communication, feedback, team leadership, conflict, motivation and workplace relationships.