Description
Continuous improvement is essential for all types and sizes of companies in all sectors to remain competitive in today’s challenging business environment. CQI has evolved considerably from its early growth within TQM, and now embraces 6 Sigma, Kaizen and LEAN theory.
This course provides an overview of these theories of quality and business improvement, and provides an introduction to the key tools used in their successful application. The introduction of a continuous improvement culture is the key to long term success in today’s manufacturing and services environments.
Such a culture requires leadership, resourcing and continuous nurturing. As a leader, you can gain substantial traction in your career if you can demonstrate success with the application of these principles, and in the successful execution of a business improvement program.
This course will also provide you with a framework to plan for and successfully lead a small scale business improvement initiative, and help you to build a continuous improvement culture in your organization.
COURSE DETAILS
- Suitable For: Middle Managers and Project Management Professionals
- CPD Credits: 20 Hours
- Access: 3 months
- Certification: Download your CPD Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS
This course comprises the following lessons:
Business Improvement Techniques 1 – Getting Started
Video – The Importance of Quality
SECTION 1: UNDERSTANDING CONTINUOUS IMPROVEMENT
Business Improvement Techniques 2 – Understanding Continuous Improvement
Video – BMW Quality Management
Business Improvement Techniques 3 – Understanding Processes
Video – Business Process Management
Business Improvement Techniques 4 – Process Variation and Control
Business Improvement – Quiz 1
SECTION 2: BUSINESS IMPROVEMENT METHODOLOGIES
Business Improvement Techniques 5 – Understanding Kaizen
Video – Kaizen
Business Improvement Techniques 6 – Improving Processes
Video – Visibility in Process Improvement
Business Improvement Techniques 7 – Lean and the 7 Wastes
Video – The 7 Wastes
Business Improvement Techniques 8 – Understanding 5s
Video – Understanding 5S
Business Improvement – Quiz 2
SECTION 3: PROBLEM ANALYSIS AND PLANNING SOLUTIONS
Business Improvement Techniques 9 – Problem Analysis Tools
Video – Getting Started with Mind Mapping
Business Improvement Techniques 10 – Analyzing Causes
Video – Using a Fishbone Diagram
Business Improvement Techniques 11 – Analyzing Options for Improvement
Video – Force Field Analysis
Business Improvement Techniques 12 – Implementing the Solution
Video – Using the PDCA Cycle
Business Improvement Techniques 13 – Promoting Continuous Improvement
Business Improvement Techniques 14 – Wrapping – Up
Business Improvement – Quiz 3
Business Improvement Techniqiues – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
