Description
COURSE OVERVIEW
The Balanced Scorecard has been one of the most influential strategic management tools developed over the past 30 years, and has helped shaped the development of business performance management systems and approaches to the management of people, operations, customers and finance across the world.
In this course, you will learn about the strategic fit of the balanced scorecard and the core elements and practices required to successfully implement a scorecard framework within your organization. You will learn how to apply the balanced scorecard to your strategic planning and how to use the framework to map strategy and create alignment between the core drivers of performance in your business. In addition, you will learn how to develop scorecards using KRA’s and KPI’s and how to develop scorecards for different functional units and activities in the organization.
You will also learn about managing your scorecards using Excel and automation of the scorecard using best practice software systems. You can learn more about measuring and managing performance across the core perspectives (finance, customer and marketing, operations and people management) in the next courses in the program.
So, take the first step now and begin your balanced scorecard journey.
COURSE DETAILS
- Suitable For: Middle and Senior Managers and consulting professionals
- CPD Credits: 20 Hours
- Access: 3 months
- Certification: Download your CPD Certificate on completion
- Additional Resources: Download Learners manual, BSC Design Guide, BSC Templates, Excel BSC Design Workbook, additional articles and worksheets
COURSE CONTENT
This course comprises the following lessons:
Lesson 1 – Getting Started
Video – What is a Balanced Scorecard?
SECTION 1: INTRODUCING THE BALANCED SCORECARD
Lesson 2 – What is a Balanced Scorecard?
Video – Introducing the Balanced Scorecard
Lesson 3 – Balanced Scorecard Design Process
Video – The Scorecard Structure
Balanced Scorecards – Quiz 1
SECTION 1: BALANCED SCORECARD STRATEGIC CONTEXT
Lesson 4 – Strategy Mapping
Video – Strategy Mapping
Lesson 5 – Identifying Strategic Themes
Video – Strategic Themes and Planning
Lesson 6 – Developing Strategic Initiatives
Video – The BSC in Strategy
Lesson 7 – Action Planning
Video Actioning Initiatives
Lesson 8 – Measuring Performance
Video – How to Develop KPI’s
Balanced Scorecards – Quiz 2
SECTION 3: APPLYING THE BALANCED SCORECARD
Lesson 9 – Putting the Scorecard to Work
Video – Creating a BSC using MS Excel
Lesson 10 – Automating the Scorecard
Video – Corporater BSC Software
Video – Using Balanced Scorecard Software
Balanced Scorecards 11 – Wrapping-up
Balanced Scorecards – Quiz 3
Balanced Scorecards – Course Evaluation
