Description
Coaching is one of the fastest growing areas of learning and development worldwide, and in developing your skills in coaching, you will be opening a world of opportunities to advance your career. In this course, the 3rd in the Global Coaching Credential program, you will develop a range of vital coaching skills, and learn how to apply a comprehensive range of tools to plan, and deliver coaching to your team, and to individuals across different roles and management levels.
In addition, you will also learn how to evaluate outcomes of coaching, and how to evaluate your own effectiveness as a coach.
COURSE DETAILS
- Suitable For: Middle Managers and new H-R professionals
- Course Duration: 12 to 16 Hours
- Access Duration: You will have access to your course for 90 days from date of purchase
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS
This course comprises the following lessons:
Lesson 1 – Getting Started
SECTION 1: ESSENTIAL COACHING SKILLS
Lesson 2 – Skills you Need
Lesson 3 – Listening Skills
Lesson 4 – Questioning Skills
Lesson 5 – Feedback Skills
Developing your Coaching Skills – Quiz 1
SECTION 2: MANAGING THE COACHING PROCESS
Lesson 6 – The Coaching Process
Lesson 7 – Diagnosing Needs
Lesson 8 – Goal Setting
Lesson 9 – Developing the Coaching Plan
Lesson 10 – Providing Support
Developing your Coaching Skills – Quiz 2
SECTION 3: REVIEWING PRACTICE
Lesson 11 – Reviewing Progress and Evaluating Outcomes
Lesson 12 – Reviewing own Coaching Practice
Lesson 13 – Wrapping-up
Developing your Coaching Skills – Quiz 3
Developing your Coaching Skills – Course Evaluation
SKILLS AND KNOWLEDGE YOU WILL ACQUIRE
On completing Workplace Coaching Skills, learners will have developed knowledge and practical capability in:
- Understanding the principles and purpose of professional coaching.
- Preparing effectively for coaching engagements.
- Planning and structuring an effective first coaching session.
- Establishing trust, rapport and an effective coaching relationship.
- Applying active listening techniques in coaching conversations.
- Using effective questions to facilitate client reflection and learning.
- Developing and using powerful coaching questions.
- Providing constructive and development-focused feedback.
- Recognising and responding to different client perspectives and needs.
- Facilitating learning, personal development and professional growth.
- Supporting clients in taking ownership of their goals and actions.
- Reviewing and evaluating the effectiveness of individual coaching.
- Applying reflective practice to improve coaching performance.
- Using Gibbs’ Reflective Cycle to structure professional reflection.
- Identifying personal strengths and areas for further coaching development.
