Essential Sales Skills

$69

On completion of this course, you will be able to plan for and make sales calls and carry out sales visits with more confidence, and professionalism. You will be able to make effective sales pitches, and handle potential buyer objections. You will learn how to close deals effectively, and follow up to ensure customer commitment and retention. In all, you will have greater success with your sales activities.

Description

Ensuring your sales force has the skills in place to make the most of every sales opportunity is vital for your business to grow and thrive. This course is designed for businesses of all sizes, and for those starting out in sales, or for team leaders seeking to develop their sales skills.

This course provides learning on essential sales skills. It shows you how to identify the different stages of the sales process and how to close a sale effectively. This course provides you with the training to successfully sell in both business-to-business and business-to-consumer contexts.

On completion of this course, you will be able to plan for and make sales calls and carry out sales visits with more confidence, and professionalism. You will be able to make effective sales pitches, and handle potential buyer objections. You will learn how to close deals effectively, and follow up to ensure customer commitment and retention. In all, you will have greater success with your sales activities.

COURSE DETAILS
  • Suitable For: First Line Managers and new Sales professionals
  • Course Duration: 12 to 16 Hours
  • Access Duration: You will have access to your course for 90 days from date of purchase
  • Certification: Download your Certificate on completion
  • Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS

This course comprises the following lessons:

Lesson 1 – Getting Started

SECTION 1: UNDERSTANDING SALES

Lesson 2 – Understanding Sales

Video – Its all about the Sale

Lesson 3 – The Skills you Need

Lesson 4 – Sales Models

Essential Sales Skills – Quiz 1

SECTION 2: PLAN AND MANAGE YOUR SALES

Lesson 5 – Preparing to Sell

Lesson 6 – Making the Pitch

Video – Focus on the Benefits

Lesson 7 – Overcoming Objections

Video – How to Overcome Sales Objections

Lesson 8 – Closing the Sale

Video – The Art of Closing a Sale

Lesson 9 – Following-up

Essential Sales Skills – Quiz 2

Lesson 10 – Wrapping-up

Essential Sales Skills – Course Evaluation

CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION