This course is designed for new supervisors and team leaders, and staff seeking to become team leaders.
You will learn about the behaviours which lead to team cohesion and the actons which team leaders take to create effective teams. You will learn how to assess your own strengths and weaknesses and where you need to improve personal effectiveness. You will also learn how to use your communication skills to work successfully within a team, and how to overcome some common barriers to effective communication at work.
Conflict is a common feature of team work, and you will learn to recognize the symptoms and causes of conflict and some techniques for overcoming conflict at work.
You will also learn how some techniques for dealing with difficult people at work, and how to maximize your contribution as a team member.
The Course comprises the following units of study:
Unit 1: Getting Started
Unit 2: Understanding Team Effectiveness
Unit 3: Being Personally Effective
Unit 4: Communicating Effectively in a Team
Unit 5: Coping with Conflict in the Team
Unit 6: Dealing with Anger
Unit 7: Dealing with Difficult people
Unit 8: Working effectively in a Team
Unit 9: Wrapping-up
WHO IS THIS COURSE SUITABLE FOR?
This course is suitable for experienced Supervisors, and Managers from all types of organizations, tasked with planning for and implementing change in the organization..
There are no formal entry requirements for this course. Candidates will be working in, or preparing for work as a first line supervisor, team leader or manager.
This course will take you approximately 20 hours to complete. Learners have 90 days from the date of enrolment to complete the course.
Assessment in this program takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.
CAN I GET ILM CREDITS FOR THIS COURSE?
Yes – this course meets the requirements for ILM course: 8600-230: Developing Yourself as an Effective Team Member (3 credits) . To qualify for the credits, you will need to complete the written assignment. Contact us to register for an ILM qualification.
Global Management Academy Certificate of Achievement.
This is a fully online course with:
- Online Presentations and interactive learning
- Online Videos
- Online Quizzes
- Learning Manuals (80 pages +)
- Additional workbooks, articles, and case studies.
Downloadable Learners manuals are provided for your course, along with additional articles, workbooks and worksheets.
Continuous email and phone support available throughout your course.
6 REASONS TO ENROL IN THIS COURSE NOW!
- You get a Management Certificate which is recognized worldwide.
- You get real value for money (E-learning costs a fraction of conventional learning).
- You can get started immediately.
- You can learn at your own pace, at home, at work, in the park, anywhere you choose.
- You will have excellent support from a dedicated coach throughout the program.
- Our Guarantee: not satisfied, we will refund your fees (see terms and conditions).
ILM QUALIFYING COURSE
8600-230: Developing Yourself as an Effective Team Member