Description
A new promotion will mean new challenges and more responsibilities. Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and completing tasks, and reporting to your managers, your day can fill up before you know it.
Designed for new supervisors and managers, this comprehensive course in planning and allocating work, will provide you with the knowledge and skills to lead and control your team with confidence and authority.
You will learn how to plan and control the work environment; provide leadership, support and management for your team, while delivering on business goals and targets. You will also learn how to assign and manage work, how to delegate successfully, and control the work activity to ensure standards and desired outcomes are achieved.
COURSE DETAILS
- Suitable For: New Team leaders and Supervisors
- Course Duration: 20 Hours
- Access: 3 months
- Certification: Download your Certificate on completion
- Additional Resources: Download comprehensive Learners manual, additional articles and worksheets
COURSE CONTENTS
This course comprises the following lessons:
Lesson 1 – Getting Started
SECTION 1: UNDERSTANDING MANAGEMENT
Lesson 2 – Understanding Management
Video – What is Management?
Lesson 3 – The Functions of Management
Lesson 4 – Setting Team Goals
Video – Setting SMART Goals
Lesson 5 – Organizing Work
Planning and Allocating Work – Quiz 1
SECTION 2: DELEGATING WORK
Lesson 6 – Assigning work
Video – 3 Leadership Styles
Lesson 7 – Delegating Effectively
Foundations in Management – Quiz 2
SECTION 3: CONTROLLING WORK
Lesson 8 – Management Controls
Video – Improving Management Control
Lesson 9 – Giving Feedback
Video – The Secret to giving great feedback
Lesson 10 – Managing with Authority
Video – How to be Assertive
Lesson 11 – Wrapping-up
Foundations in Management- Quiz 3
Foundations in Management – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
