Certificate in Effective Supervision

Comprising 6 courses and 100 hours of learning, the GLOBAL Certificate in Effective Supervision is the perfect learning suite for the new and aspiring supervisors, team leaders and first line managers.
Certificate in Effective Supervision

Description

PROGRAM PROFILE

The GLOBAL CERTIFICATE IN EFFECTIVE SUPERVISION PROGRAM is designed to assist newly appointed supervisors, or those preparing for management positions to quickly acquire the skills and knowledge with which to take control in their new roles.

The program comprises 5 courses, forming the perfect learning suite for the new and aspiring supervisors and first line managers.

PROGRAM CONTENT

The courses in this program include:

COURSE 1: PLANNING AND ALLOCATING WORK

  • Unit 1: Getting Started
  • Unit 2: Understanding Management
  • Unit 3: The Functions of Management
  • Unit 4: Setting Team Goals
  • Unit 5: Organizing Work
  • Unit 6: Assigning Work
  • Unit 7: Delegating Effectively
  • Unit 8: Management Controls
  • Unit 9: Giving Feedback
  • Unit 10: Managing with Authority
  • Unit 11: Wrapping-up

COURSE 2: INTERPERSONAL COMMUNICATION SKILLS

  • Unit 1: Getting Started
  • Unit 2: Understanding Communication
  • Unit 3: Barriers to Communication
  • Unit 4: Verbal Communication
  • Unit 5: Active Listening
  • Unit 6: Non-Verbal Communication
  • Unit 7: The Art of Persuasion
  • Unit 8: Effective Questioning
  • Unit 9: Effective Writing
  • Unit 10: Wrapping-Up

COURSE 3: UNDERSTANDING LEADERSHIP

  • Unit 1: Getting Started
  • Unit 2: Understanding Leadership
  • Unit 3: The Evolution of Leadership
  • Unit 4: Leadership Styles
  • Unit 5: Situational Leadership
  • Unit 6: Transformational Leadership
  • Unit 7: Learning Leadership
  • Unit 8: Wrapping-up

COURSE 4: LEAD AND MANAGE WORKPLACE RELATIONSHIPS

  • Unit 1: Getting Started
  • Unit 2: Managing Relationships
  • Unit 3: Using Feedback
  • Unit 4: Managing Diversity
  • Unit 5: Cross-Cultural Communication
  • Unit 6: Building Trust and Confidence
  • Unit 7: Managing Internal Communication
  • Unit 8: Networking
  • Unit 9: Resolving Workplace Conflict
  • Unit 10: Wrapping up

COURSE 5: MANAGING EMPLOYEE PERFORMANCE

  • Unit 1: Getting Started
  • Unit 2: Understanding Performance Management
  • Unit 3: The Manager’s Role
  • Unit 4: Preparing for the Review Meeting
  • Unit 5: Conducting the Performance Review Meeting
  • Unit 6: Providing Effective Feedback
  • Unit 7: Performance Planning
  • Unit 8: Development Planning
  • Unit 9: Managing Underperformance
  • Unit 10: Wrapping Up

ADMISSION REQUIREMENTS

There are no formal entry requirements for this program. Candidates will be working in, or preparing for work as a first line supervisor, team leader or manager.

PROGRAM DURATION

Learners have 6 months from the date of enrolment to complete the Certificate Program.

ASSESSMENT

Assessment in this program takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.

6 REASONS TO ENROL IN THIS PROGRAM NOW!

  • You get a Management Certificate which is recognized worldwide.
  • All GLOBAL courses are iPad and Mobile device compatible
  • You get real value for money (E-learning costs a fraction of conventional learning).
  • You can get started immediately.
  • You can learn at your own pace, at home, at work, in the park, anywhere you choose.
  • You will have excellent support from a dedicated coach throughout the program.

CERTIFICATION: GLOBAL Management Academy Digital Credentials

DELIVERY: On-line with email, skype and phone support as required.

RESOURCES: Downloadable Learners manuals for each course, additional articles, workbooks and worksheets.

ILM QUALIFICATIONS

Candidates can elect to upgrade their GLOBAL Certificate to an ILM qualification by completing written assignments for each of the courses in the program. Contact us for more information.

Payments options are available at checkout.

Payment Path At Checkout Monthly
Instalment
Monthly
Payments
Total
Pay in Full £ 249.00 - - £ 249.00
4 Monthly Payments £ 64.74 £ 64.74 x 3 £ 258.96

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Certificate in Effective Supervision

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