Managing Employee Performance

This course provides managers with an understanding of performance management, and how to employ a range of communication and people management practices to review performance, provide feedback and assist employees in improving their contributions.
Managing Employee Performance



For managers, one of the most challenging aspects of the work is the performance review meeting. This short face-to-face interview is so often the source of conflict, and lasting disappointment, that many managers seek to avoid it altogether.

But performance Management is much more than this meeting with your people. Performance Management involves a much wider and ongoing process of helping your people achieve their potential, while contributing towards the overall success of the organization.

In this course, you will learn techniques to plan for and manage employee performance, and the communication and other techniques required to manage the performance interview. You will learn to handle performance review discussions with employees with confidence, and control discussions which encounter disagreement and confrontation and counsel employees with performance problems.


  • Understanding Performance Management
  • Understanding Business Objectives and the need for alignment
  • Understanding the Manager's Role in performance Management
  • Preparing for Performance Reviews
  • Managing the Review Meeting
  • Planning Performance
  • Developing your People
  • Dealing with Under-Performance

Suitable For: Supervisors and Managers

Course Duration: 10 Hours

Course Access: 90 days from date of purchase

Certification: Global Management Academy Certificate

Delivery: On-line

Resources: Learners manual, additional articles and worksheets

ILM Equivalence: 8600-323 – Understanding Performance Management (2 credits)

Payments options are available at checkout.

Payment Path At Checkout Monthly
Pay in Full £ 69.00 - - £ 69.00

Purchases over £ 100.00 qualify for our installment plan.

Please complete this form and we will send you a free trial of this and other Global courses.

Please complete this form and we will send you a free trial and brochure for this course.

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Managing Employee Performance


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