Description
The Professional Diploma in Learning and Development is a specialized qualification designed for HR professionals and aspiring training leaders who aim to build a career in Learning and Development (L&D) or step into the role of a Training or L&D Manager. This program offers a structured and practical approach to understanding how individuals and organizations learn, grow, and perform. Through a blend of foundational and advanced courses—including instructional design, coaching, mentoring, talent management, and leadership development—it equips learners with the knowledge and tools needed to drive performance and learning initiatives in today’s dynamic workplace.
On successful completion of this program, candidates will be awarded the CERTIFIED LEARNING AND DEVELOPMENT PROFESSIONAL credential.
Program Details
- Level: Experienced human resources professionals and aspiring learning and development specialists.
- Courses: 8 (see course details below)
- Learning: On Demand 24/7
- Assessment: 1 end of Program Examination (120 M/C questions)
- Credits: 16 (2 credits for each course)
- CPD Hours: 160 (each course takes approx. 12 to 20 hours to complete)
- Duration: Up to 6 Months (avg. 3 months to complete)
- Certification: Global Certified Professional Credentials.
- Role Fit: Training Manager / L&D Manager
Program Content
This program comprises the following courses:
COURSE 1: FOUNDATIONS IN TRAINING AND DEVELOPMENT
This course provides you with the knowledge and techniques to assess the training and development needs of your team, and identify their preferred learning styles, and evaluate and select the best fit development activities to support their role and their career aspirations.
VIEW COURSE DETAILS –>
COURSE 2: TRAINING SKILLS FOR WORKPLACE TRAINERS
This course provides first-line and middle managers and H-R professionals with the knowledge, skills and tools to deliver training and facilitate learning with groups and one-on-one learning in the workplace.
VIEW COURSE DETAILS –>
COURSE 3: MAKING PROFESSIONAL PRESENTATIONS
This course will provide you with the knowledge on how to prepare and plan for different types of presentations, how to develop content which will engage you audience, and how to deliver public speeches in a confident and assured manner.
VIEW COURSE DETAILS
COURSE 4: MANAGING TALENT IN THE ORGANIZATION
In this course, you will learn how to develop a talent management and succession planning strategy for the organization, and how to refine and utilize the H-R best practices to enhance employee retention, and in particular, nurture and develop high-potential employees.
VIEW COURSE DETAILS
COURSE 5: FOUNDATIONS IN WORKPLACE COACHING
This course provides managers and H-R professionals with a comprehensive grounding in the principles coaching, and practices of effective coaching in the workplace. Learn how to develop and plan for coaching programs and the best coaching models to use, to improve workplace performance and help employees develop their skills and capabilities.
VIEW COURSE DETAILS
COURSE 6: WORKPLACE COACHING SKILLS
This course provides learners with the essential toolkit of coaching skills, and you will learn how to apply a comprehensive range of tools to plan, and deliver coaching to a your team, and to individuals across different roles and management levels. In addition, you will also learn how to evaluate outcomes of coaching, and how to evaluate your own effectiveness as a coach.
VIEW COURSE DETAILS
COURSE 7: FOUNDATIONS IN MENTORING
Mentoring is one of the most valuable tools used by successful organizations to develop, motivate and retain staff, and research indicates mentoring is one of the most significant contributors to enhanced business performance available today. This coursed is designed for HR professionals and Managers seeking to set-up mentoring programs in the organization. In this course, you will learn about the range of approaches to mentoring, the benefits of mentoring and how to get support and buy in to mentoring programs.
VIEW COURSE DETAILS
COURSE 8: DEVELOPING LEADERSHIP CAPACITY IN THE ORGANIZATION
Developing Leadership Capabilities in the Organization is a practical, results-driven course designed specifically for HR and Learning & Development professionals who are responsible for shaping leadership talent. This course will help you identify the leadership capabilities your organization truly needs, now and in the future. You’ll learn how to conduct effective gap analyses, define the key knowledge and competencies required at different levels, and implement proven strategies to close those gaps.
VIEW COURSE DETAILS
Skills and Knowledge
On completion of this program, you will be able to:
- Understand coaching theory
- Coach team members effectively
- Apply a range of proven coaching models to design coaching programs.
- Know how to help team members identify performance problems
- Coach employees to improve personal performance.
- Help team members improve their performance
- Help clients prepare individual performance plans
- Identify team training and development needs
- Use the Kirkpatrick model to evaluate the outcomes of Coaching and Training Programs.
- Develop individual learning plans
- Justify a team training budget
- Overcome barriers to training in the workplace
- Overcome barriers to coaching in the workplace
- Evaluate the outcomes of learning and development programs
- Mentor employees effectively
- Plan personal career development
- Identify short term and long term personal career development needs
- Manage personal learning and development
- Apply personal learning to your workplace
- Know how to design a training program.
- Develop lesson plans for a range of programs.
- Develop a training program.
- Develop effective group learning activities.
- Develop role plays and simulations.
- Understand and apply the principles of effective adult learning.
- Develop learning materials for use by learners in courses.
- Plan for and deliver face to face workshop sessions.
- Plan for and deliver virtual workshop sessions.
- Use a range of motivation techniques in workshop sessions.
- Overcome challenges in training delivery.
- Deal with challenging learners in training sessions.
- Define and specify the required skills and knowledge of key roles and positions within the organization.
- Assess the marketplace for opportunities to attract talent.
- Develop a strategy for managing talent in the organization.
- Develop specific strategies for developing leadership talent.
- Frame strategy and policies for developing people to enter key roles.
- Align career development strategy in support of the talent management strategy.
- Align reward management systems to support talent development and retention.
- Use a one on one and group mentoring to support employee development.
- Use reverse mentoring to assist senior employees in new skills and technologies.
- Apply career pathing to assist mentees in their career growth.
- Set up an effective mentoring program in the organization.
- Develop processes for measuring the outcome of mentoring programs.
- Design presentations for managers and employees inside and outside the organizations.
- Deliver effective presentations.
- Guide employees on the design and delivery of effective presentations.
- Map leadership requirements across the organization.
- Use competency models to plan leadership development.
- Develop and use leadership assessments.
- Develop leadership learning paths for individuals.
- Plan mentoring programs for new and incumbent leaders.
- Plan coaching programs for new and incumbent leaders.
- Leverage online learning platforms to support leadership development.
Career Benefits
By completing this program, learners will gain a robust set of professional capabilities essential for success in the field of Learning and Development. The curriculum builds expertise in training delivery, coaching and mentoring, talent management, and leadership development—skills highly valued in modern organizations. Participants will learn how to design and deliver impactful training programs, facilitate growth through coaching and mentoring, and lead initiatives that enhance workforce capability and engagement. Whether you are aiming to enter the field or looking to advance your career, this diploma provides the strategic insight, practical tools, and professional confidence needed to thrive in L&D roles across a range of industries.
