Description
Ensuring your sales force has the skills in place to make the most of every sales opportunity is vital for your business to grow and thrive. This course is designed for businesses of all sizes, and for those starting out in sales, or for team leaders seeking to develop their sales skills.
This course provides learning on essential sales skills. It shows you how to identify the different stages of the sales process and how to close a sale effectively. This course provides you with the training to successfully sell in both business-to-business and business-to-consumer contexts.
On completion of this course, you will be able to plan for and make sales calls and carry out sales visits with more confidence, and professionalism. You will be able to make effective sales pitches, and handle potential buyer objections. You will learn how to close deals effectively, and follow up to ensure customer commitment and retention. In all, you will have greater success with your sales activities.
COURSE DETAILS
- Suitable For: First Line Managers and new Sales professionals
- Course Duration: 12 to 16 Hours
- Access Duration: You will have access to your course for 90 days from date of purchase
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS
This course comprises the following lessons:
Lesson 1 – Getting Started
SECTION 1: UNDERSTANDING SALES
Lesson 2 – Understanding Sales
Video – Its all about the Sale
Lesson 3 – The Skills you Need
Lesson 4 – Sales Models
Essential Sales Skills – Quiz 1
SECTION 2: PLAN AND MANAGE YOUR SALES
Lesson 5 – Preparing to Sell
Lesson 6 – Making the Pitch
Video – Focus on the Benefits
Lesson 7 – Overcoming Objections
Video – How to Overcome Sales Objections
Lesson 8 – Closing the Sale
Video – The Art of Closing a Sale
Lesson 9 – Following-up
Essential Sales Skills – Quiz 2
Lesson 10 – Wrapping-up
Essential Sales Skills – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
