Description
This comprehensive online management course is designed to help experienced managers improve the efficiency and effectiveness of their team or business unit. The course begins with consideration of the role of managers today, and activities and attributes which define ‘effective management’. We then look at how a manager can contribute to improving efficiency and effectiveness in the team’s operations.
You will learn about the core management techniques of planning, organizing, and assigning work to the team, and the directing function, in which managers need to apply a range of leadership styles. You will also frame a personal development plan to continue your learning and accelerate your career in management.
COURSE DETAILS
- Suitable For: First-line and Middle Managers
- Course Duration: 20 Hours
- Access Duration: You will have access to your course for 90 days from date of purchase
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS
Lesson 1 – Getting Started
Video – Worst Manager Ever
SECTION 1: UNDERSTANDING MANAGEMENT
Lesson 2 – Understanding Management
Lesson 3 – Efficiency and Effectiveness
Video – Efficiency versus Effectiveness
Lesson 4 – The Functions of Management
Quiz 1
SECTION 2: UNDERSTANDING PERFORMANCE MEASUREMENT
Lesson 5 – MBO
Lesson 6 – Measuring Business Performance
Video – How to Develop KPI’s
Lesson 7 – Implementing Business Strategy
Quiz 2
SECTION 3: MANAGING WORK
Lesson 8 – Organizing Work
Lesson 9 – Delegating Effectively
Quiz 3
SECTION 4: IMPROVING EFFICIENCY AND EFFECTIVENESS
Lesson 10 – Directing
Lesson 11 – Management Controls
Lesson 12 – Managing Accountability
Video – Improving Accountability
Lesson 13 – Improving efficiency and productivity
Video – Improving Workforce Productivity
Lesson 14 – Assessing Efficiency and Effectiveness
Lesson 15 – Becoming an Effective Manager
Quiz 4
Lesson 16 – Wrapping-up
Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
