Description
The GMA CERTIFICATE IN SENIOR MANAGEMENT is a concise suite of 4 courses designed to enable aspiring and new senior managers to develop the knowledge and skills with which to get started in a senior management role (General Manager, Department Head, Director etc.).
- Level: Experienced Middle Managers and new Senior Managers
- Courses: 4 (View program to see course details)
- Learning: Online | Learn at your own pace
- Credits: 8 (2 credits for each course)
- Duration: Requires 2 months at 8 hours per week (access for 4 months).
- CPD Hours: 80
- CPD Certificates: download on completion of each course.
- Assessment: 2 Multiple Choice Exams (30 mins each exam)
- Certification: GMA Management Credentials (digital certificate and badges)
- Social Share – share your credentials on LinkedIn and social media.
Key Benefits
On completing the Certificate in Senior Management, you will have acquired a foundation of knowledge and skills to enter and succeed in a senior management role. You will understand the key principles of effective management and leadership of people, including promoting ethical principles and best practices in creating a motivating and creative work culture. You will also have acquired an in depth understanding of financial analysis and be able to contribute actively to business capital and other investment decision making, including framing a persuasive business case.
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Program Content
This program comprises the following courses:
MODULE 1: PRINCIPLES OF MANAGEMENT
COURSE 1: THE AGILE MANAGER (2 credits)
Effective Agile managers are critical to successful Agile transformation and thus business agility. This course will provide you an understanding of the core principles and tactics used in agile management. You will also learn how to apply agile in your management role and how to introduce agile principles to your organization.
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COURSE 2: PERSONAL DEVELOPMENT FOR STRATEGIC LEADERSHIP AND MANAGEMENT
This course helps senior managers review, refine, and continually develop their strategic leadership qualities and skills, and apply their knowledge to creation of a fully engaged and loyal senior management team.
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MODULE 2: OPERATIONS MANAGEMENT
COURSE 3: DEVELOP AND MANAGE OPERATIONS STRATEGY AND PLANS
The course provides the guidance and tools with which managers can develop and implement strategy and operational plans to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by work teams.
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COURSE 4: MANAGING RISK IN THE ORGANIZATION
In this course, managers, and other professionals tasked with managing risk, will learn the practical skills necessary to perform regular risk assessments, treat and control risks, and introduce best practice risk management into their organization.
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Skills / Knowledge
On completion of this program, you will be able to:
- Apply a range of leadership styles
- Understand how to apply situational leadership theory
- Understand the principles of transformational leadership
- Apply emotional intelligence to leadership practice
- Create and promote the vision for the organization
- Lead with integrity
- Understand how to implement business strategy
- Apply MBO theory to managing teams in the organization
- Set team goals
- Apply a range of management controls to team activities
- Apply techniques to improve accountability
- Give performance feedback effectively
- Develop and manage operational plans in the organization
- Develop contingency plans
- Understand workforce planning
- Understand production planning
- Understand resource planning
- Analyze and interpret key financial statements
- Use a wide range of financial ratios to analyze business performance
- Measure levels of customer loyalty
- Map and analyze the customer value chain
- Map and evaluate the supply chain in the organization
- Select the best fit CRM systems for the organization
- Apply CRM systems to improve sales management
- Develop CRM capabilities across the organization
Certification
Management Qualification Awards
Assessment – Assessment in this program takes the form of Online-Examinations which are taken at the end of each module. You will have to complete 2 examinations (each exam comprises 30 multiple choice questions) to qualify for the Certificate in Supervisory Management. The Pass-mark for the examinations is 50%. One re-sit is allowed for each examination (if required).
CPD Certificates – On completion of each course in the program, you will be able to download and print a Course Completion Certificate, detailing your Continuing Professional Development Credits.
Digital Credentials – On successful completion of all your courses, you will receive an email with a link to your Digital Credentials. These will include your Digital Badge and Digital Certificate.
Social Share – You will be able to share your digital credentials on LinkedIn and other social media platforms.
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