Description
Foundations in Management Coaching is a practical, professionally focused online course designed for new and aspiring management coaches, HR professionals, learning and development specialists, managers and other professionals who want to develop the knowledge and skills required to coach managers effectively in the workplace.
Management coaching is a structured, one-to-one development process in which a coach helps managers improve their leadership effectiveness, strengthen self-awareness, address workplace challenges and achieve agreed professional and performance goals. Unlike traditional training, where information and skills are transferred to a group of learners, coaching focuses on the individual manager’s circumstances, behaviours, challenges and development priorities.
A management coach may work with a manager who is learning to delegate effectively, dealing with a difficult employee, developing confidence in a new leadership role, managing poor performance, improving communication, handling conflict or preparing for greater organisational responsibility. The coach does not simply provide answers. Instead, the coach facilitates reflection, encourages the client to examine assumptions and behaviours, supports goal setting and accountability, and helps the manager develop practical solutions that can be applied in the workplace.
The Foundations in Management Coaching course provides a comprehensive introduction to the complete workplace coaching process. It moves beyond basic coaching techniques to examine how professional coaches prepare for coaching engagements, establish effective coaching relationships, diagnose development needs, formulate learning goals, develop coaching plans, provide ongoing support, overcome barriers, measure progress and evaluate coaching outcomes.
The course also introduces established coaching frameworks including the GROW Coaching Model and the Outcomes Coaching Model, together with practical approaches to performance coaching, development planning and coaching evaluation. Learners therefore develop an understanding of both the theory and practical application of management coaching.
The course is particularly relevant for professionals who want to coach managers in organisational settings and for HR and learning and development professionals who want to incorporate coaching into their existing professional responsibilities.
COURSE DETAILS
- Suitable For: New and Aspiring Coaches, H-R Professionals and Learning and Development Practitioners
- Course Duration: 20 Hours
- Learning Format: Online and on-demand, available 24/7.
- Learning Methods: Online presentations, videos, quizzes, practical learning activities and structured course content.
- Access: 3 months
- Certification: Download your Certificate on completion and share on LinkedIn
- Additional Resources: Download comprehensive Learners manual, additional articles and worksheets
WHO SHOULD ENROL?
Foundations in Management Coaching is suitable for a broad range of professionals who want to develop their ability to coach managers and leaders.
- New and Aspiring Coaches
- HR Professionals
- Learning and Development Professionals
- Management Consultants and Business Professionals
- Professionals Considering a Career Transition
COURSE CONTENTS
Section 1: Coaching Models and Theory
The first section establishes the conceptual foundations of management coaching. You will examine what coaching is, how it differs from managing and how coaching can contribute to management and performance improvement.
You will explore the coaching process and the principles underlying effective coaching relationships before examining the GROW Coaching Model. The GROW framework provides a widely recognised structure for helping clients clarify goals, understand their current reality, explore options and determine appropriate actions.
The section also introduces the Outcomes Coaching Model, enabling learners to consider alternative approaches to structuring coaching conversations according to client needs and desired outcomes.
Topics include coaching foundations, coaching and performance, managing versus coaching, coaching poor performance, the coaching process, the GROW model and Outcomes Coaching.
Section 2: Designing the Coaching Program
Effective coaching requires more than conducting individual conversations. Professional coaches need to understand how to identify development needs and translate those needs into meaningful learning goals and coaching plans.
This section examines diagnosing coaching and development needs, including the use of appropriate assessment approaches. Learners explore how diagnostic information can help identify strengths, development gaps, behavioural patterns and priorities for improvement.
The course also introduces tools such as DiSC personality profiling as one potential source of information that can support self-awareness and development discussions. Learners will consider how diagnostic information should be used appropriately rather than treated as a definitive description of an individual.
You will then explore learning goals, personal development planning and the development of structured coaching plans. This enables the coach to move from diagnosis to a purposeful programme of development.
Section 3: Coaching in Practice
The third section focuses on the practical delivery of management coaching.
You will examine how to provide ongoing support between coaching sessions and how to maintain client engagement and accountability throughout a coaching programme. The course also explores common barriers to coaching, including resistance, lack of commitment, competing organisational priorities and difficulties transferring learning into workplace behaviour.
The section then examines how coaches can review progress and evaluate coaching outcomes. You will explore the use of evaluation approaches, including the Kirkpatrick Evaluation Model, to consider whether learning has translated into behavioural and workplace outcomes.
Finally, you will examine how to conclude coaching engagements professionally and ensure that clients are able to sustain their development beyond the formal coaching programme.
Courses Lessons
This course comprises the following lessons:
Lesson 1 – Getting Started
Video – The Power of Coaching
SECTION 1: COACHING MODELS AND THEORY
Lesson 2 – Understanding Coaching
Video – Managing vs Coaching
Lesson 3 – The Coaching Process
Lesson 4 – The GROW Coaching Model
Video – The GROW model in action
Lesson 5 – The Outcomes Coaching Model
Workplace Coaching – Quiz 1
SECTION 2: COACHING IN PRACTICE
Lesson 6 – Coaching and Performance
Video – Coaching Poor Performance
Lesson 7 – Individual Development Plans
Video – Individual Development Plan
Lesson 8 – Overcoming Barriers to Coaching
Video – Overcoming barriers to coaching
Lesson 9 – Evaluating Outcomes of Coaching
Video – Kirkpatricks Evaluation Model
Lesson 10 – Wrapping-Up
Workplace Coaching – Quiz 2
Workplace Coaching – Course Evaluation
SKILS AND KNOWLEDGE YOU WILL ACQUIRE
On completing Foundations in Management Coaching, learners will have developed knowledge and practical capability in:
- Understanding the principles and purpose of management coaching.
- Distinguishing coaching from managing, training, mentoring and advising.
- Establishing effective coaching relationships.
- Structuring professional coaching conversations.
- Applying the GROW Coaching Model.
- Applying the Outcomes Coaching Model.
- Coaching for management and workplace performance.
- Coaching managers dealing with performance challenges.
- Diagnosing individual learning and development needs.
- Using appropriate diagnostic and assessment information.
- Developing learning goals.
- Preparing personal development plans.
- Designing structured coaching programmes.
- Providing ongoing coaching support.
- Identifying and overcoming barriers to coaching.
- Reviewing coaching progress.
- Measuring learning and behavioural outcomes.
- Applying evaluation frameworks such as the Kirkpatrick Model.
- Maintaining appropriate professional boundaries.
- Bringing coaching engagements to a professional conclusion.
CAREER BENEFITS
Management coaching is increasingly recognised as an important approach to developing management and leadership capability. However, effective coaching requires more than knowing how to ask questions. A professional management coach needs to understand the coaching process, the needs of managers, workplace performance, behavioural development and the practical realities of organisational life.
Foundations in Management Coaching provides an integrated introduction to these areas. It is designed to help learners move from understanding coaching as a concept to developing the capability to plan, structure, deliver and evaluate management coaching engagements.
For aspiring coaches, Foundations in Management Coaching provides a practical starting point for developing professional coaching capability. For HR and learning and development professionals, it provides an additional methodology for supporting managers and leaders. For experienced professionals considering a career in coaching, it provides a structured foundation from which further coaching education and practical experience can be developed.
