Description

Leadership Coaching and Mentoring Training for Managers and HR Professionals

This Management Coaching and Mentoring course is designed for managers who want to learn practical coaching skills, understand the GROW coaching model, and implement mentoring and coaching programs to improve employee performance and leadership development.

In today’s knowledge-driven economy, the success of organizations depends increasingly on their ability to develop people, unlock potential, and build high-performing teams. While technology, capital, and strategy are important, it is widely recognized that people are the most valuable asset in any organization.

One of the most effective ways leaders can develop their teams is through coaching and mentoring. Rather than relying solely on traditional training programs, modern organizations are adopting coaching-based leadership approaches that empower employees to learn, grow, and take ownership of their performance and development.

Management coaching enables managers to support employees in developing new skills, solving problems independently, and improving performance through structured conversations and guidance. When combined with mentoring relationships, coaching helps individuals gain insights from experience, strengthen decision-making capabilities, and build confidence in their professional roles.

Organizations that adopt coaching cultures often experience:

• Higher employee engagement
• Stronger leadership pipelines
• Improved individual and team performance
• Greater accountability and initiative among employees
• Increased innovation and problem-solving capability

For leaders, developing coaching and mentoring skills is therefore an essential leadership competency.

The Management Coaching and Mentoring course provides a comprehensive introduction to the principles, models, and practical techniques used in effective coaching and mentoring programs. The course equips managers with the skills needed to coach employees effectively, support professional development, and establish mentoring programs that strengthen organizational capability.

Participants will learn how to conduct coaching conversations, use structured coaching models such as the GROW model, support employee performance improvement, and design coaching programs that align with organizational goals.

COURSE DETAILS

• Suitable For: Middle Managers and H-R Professionals
• Course Duration: 20 Hours
• Access Duration: You will have access to your course for 90 days from date of purchase
• Certification: Download your Certificate on completion
• Additional Resources: Download Learners manual, additional articles and worksheets

COURSE CONTENTS

The course is organized into three sections that guide learners from understanding coaching principles to implementing coaching programs in organizations.

SECTION 1: UNDERSTANDING COACHING

This section introduces the foundations of coaching and the models used in management coaching practice.

Lesson 1 – Getting Started

Video: The Power of Coaching

Lesson 2 – Understanding Coaching

Lesson 3 – The Coaching Process

Video: Managing vs Coaching

Lesson 4 – Coaching Models

Video: The GROW Model in Action

Lesson 5 – The Outcomes Coaching Model

Quiz 1 – Coaching Foundations

SECTION 2: EFFECTIVE COACHING AND MENTORING

Learn the practical skills required to coach employees and support individual development.

Lesson 6 – Coaching Skills

Video: Coaching Skills for Managers

Lesson 7 – Coaching and Performance

Video: Coaching Poor Performance

Lesson 8 – Individual Development Plans

Video: Individual Development Plan

Lesson 9 – Understanding Mentoring

Video: What is Mentoring?

Quiz 2 – Coaching Practice

SECTION 3: MANAGING A COACHING PROGRAM

This section focuses on implementing coaching initiatives within organizations.

Lesson 10 – Making the Business Case for Coaching

Video: The Business Case for Coaching

Lesson 11 – Selecting Coaches

Video: Selecting a Coach

Lesson 12 – Overcoming Objections to Coaching

Video: Overcoming Barriers to Coaching

Lesson 13 – Evaluating Outcomes of Coaching

Video: Kirkpatrick’s Evaluation Model

Lesson 14 – Course Wrap-Up

Quiz 3 – Coaching Program Management

Course Evaluation

WHAT YOU WILL LEARN

In this management coaching and mentoring course, you will learn how to:

• Understand the role of coaching in modern leadership
• Apply proven coaching models and frameworks
• Use coaching conversations to support employee performance and development
• Develop key coaching skills such as active listening, questioning, and feedback
• Support employees in creating Individual Development Plans (IDPs)
• Understand the differences between coaching and mentoring
• Establish and manage mentoring relationships within the organization
• Make the business case for coaching programs
• Overcome common barriers to coaching adoption
• Evaluate the impact and outcomes of coaching initiatives

The course focuses on practical management coaching techniques that can be applied immediately in the workplace.

KEY CONCEPTS COVERED IN THE COURSE

• Management coaching
• Coaching leadership style
• Coaching conversations
• The GROW coaching model
• Employee performance coaching
• Mentoring relationships
• Individual Development Plans
• Leadership development coaching
• Coaching culture in organizations

CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION

Upon completing the course, participants can download their CPD Certificate, demonstrating their knowledge of management coaching, mentoring practices, and coaching program implementation.