Description
Experiencing change in the workplace is inevitable. Maybe it’s been a new boss with new ideas, a new job or a new project you have taken on. Or perhaps you are facing new challenges because of changes in the economic environment in which you operate. Whatever the cause, making sense of change and peoples’ reactions to it can be difficult.
This course will help you to understand how to support individuals, teams and organizations through that change process. It will also help you develop the skills to support successful change. The course is designed for managers planning to undertake a change a change initiative within the organization, or those leading a team that is experiencing change and want to understand how the team can maximize its contribution during the change process.
The course is practical and provides guidance on the laying the groundwork for change, and planning successful implementation. You will find many tools and resources to help you implement your change program along with your comprehensive learning manual.
COURSE DETAILS
- Suitable For: Middle and Senior Managers
- Course Duration: 20 Hours
- Access Duration: You will have access to your course for 90 days from date of purchase
- Certification: Download your Certificate on completion
- Additional Resources: Download Learners manual, additional articles and worksheets
COURSE CONTENTS
Lesson 1 – Getting Started
Video – New in Town
SECTION 1: UNDERSTANDING CHANGE MANAGEMENT
Lesson 2 – Understanding Change
Lesson 3 – Understanding Change Management
Video – The ADKAR Model
Lesson 4 – Preparing for Change
Video – What is Change Management?
Managing Change – Quiz 1
SECTION 2: PLANNING CHANGE
Lesson 5 – Defining the Change Requirements
Lesson 6 – Kotter’s 8 Steps to Success
Video – John Kotter on the Impact
Lesson 7 – The Change Plan
Video – Create a Change Management Plan
Managing Change – Quiz 2
SECTION 3: MANAGING CHANGE
Lesson 8 – Mobilizing the Change Team
Lesson 9 – Communicating the Change Program
Video – How to Communicate Change
Lesson 10 – Monitoring Progress
Video – Measure, Monitor and Demonstrate Value of Change
Lesson 11 – Overcoming Resistance
Video – Reasons why People Resist Change
Lesson 12 – Making it Stick
Video – Leading Change versus Managing Change
Lesson 13 – Wrapping-up
Managing Change – Quiz 3
Managing Change – Course Evaluation
CERTIFICATION: DOWNLOAD YOUR CPD CERTIFICATE ON COMPLETION
