Operations and Quality Management Courses
Become an Operations and Quality Management Professional.
Global Operations and Quality Management Training Courses
The Operations and Quality Management Training Courses at Global Management Academy provide comprehensive, career-focused programs designed to equip professionals with the skills, knowledge, and credentials needed to excel in operations, process improvement, and quality management. These courses cover a wide range of essential topics, including operations planning, process optimization, lean management, Six Sigma, total quality management (TQM), ISO 9001:2015 standards, workforce productivity, and agile management practices. By engaging with these programs, participants gain practical tools to streamline operations, enhance efficiency, reduce waste, and ensure consistent quality across products and services. Whether you are starting your career in operations or quality management, or seeking to advance into senior management roles, the training courses provide globally recognized credentials and a clear pathway for career development. Enrolling in operations and quality management training not only strengthens your professional capabilities but also prepares you to lead high-performing teams and drive measurable business results across industries worldwide.
Develop your Skills in Operations and Quality Management
Earn CPD Certificates on completion of your courses. Click on the course links to learn more.
COURSE | COURSE DESCRIPTION | LEVEL | FEES |
|---|---|---|---|
 | This course provides a comprehensive introduction to the principles of Agile Management and their application to project management. Participants will gain an in depth understanding of how the Agile Project Management processes can guide the planning, management and control of successful Agile projects. | | |
 | This course will provide you an understanding of the core principles and tactics used in agile management. You will also learn how to apply agile in your management role and how to introduce agile principles to your organization. | | |
 | This course will also provide you with the skills and frameworks to plan for and successfully lead a small scale business improvement initiative, and help you to build a continuous improvement culture in your organization. | | |
 | This course provides an introduction to the tools used for business process improvement, such as process mapping, statistical process control, and how to use these tools to improve the three most critical aspects of your business process: time, quality, and cost. | | |
 | This comprehensive course is designed for middle and senior managers planning to undertake a major change initiative within the organization, and seeking to ensure optimal realization of the benefits of the proposed innovation / change program. | | |
 | Develop and Manage Operations Budgets is a practical training course designed for supervisors and line managers who need to build, analyze, and oversee operational budgets with confidence. Whether you're new to budgeting or looking to refine your skills, this course will equip you with the tools to create accurate forecasts, manage financial risks, and align budgets with strategic goals—empowering you to make informed decisions that drive efficiency and profitability. | | |
 | The course provides the guidance and tools with which managers can develop and implement operational plans to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by work teams. | | |
 | This course will enable senior managers and operations professionals to apply knowledge of business excellence and identify organization-wide operational improvement opportunities, assess their viability, before developing a comprehensive plan for operational excellence implementation. | | |
 | In this course you will learn about the principles underpinning Lean and 6 Sigma and how to carry out an assessment of the potential for a Lean improvement program in your organization. You will learn how to use several Lean tools and techniques to evaluate the potential for performance improvement, and to make the business case for investment in a Lean initiative. | | |
 | The Global Foundations in Operations Management course has been designed to give new and aspiring operations managers and supervisors the essential knowledge and tools to understand, manage, and continuously improve business operations in any industry. This course takes you step-by-step through the fundamentals of operations management — from mastering core principles and understanding processes to understanding the use of Lean, Six Sigma, and Kaizen for lasting improvement, and the importance of building resilient supply chains. Take the first step toward becoming an effective, confident operations leader — and lay the foundation for a successful management career. | | |
 | Designed for supervisors and managers new to quality management, or planning the improvement of a quality management system, this course provides a comprehensive introduction to quality management systems, and the contributions the methodologies can make to organizational effectiveness and performance | | |
 | This comprehensive course will provide you an insight into all the key concepts used by specialists in Business improvement, and enable you to successfully lead a Lean business improvement initiative, and help build a continuous improvement culture in your organization. | | |
 | In this course you will learn techniques and practices to improve the productivity of your teams and establish a continuous focus on increasing efficiency and effectiveness. | | |
 | This course is about creating a truly customer focused service team. The course helps you build the alignment and customer focus required to truly accelerate team performance, and helps you build your reputation as a true ‘Service Leader’. | | |
 | This course will help you plan for and execute quality and business improvement projects through the formation and leadership of cohesive improvement teams. | | |
 | This course in Managing Projects in the Organization is designed for managers leading business projects, or for those team leaders or managers who are in need of a hands on introduction to the concepts, methods and techniques of project management. | | |
 | This course provides service managers with the tools and resources to better manage customer complaints, , manage difficult customers, and develop the policies and procedures to embed efficient complaints resolution and service recovery in the organization. | | |
 | This comprehensive online management course is designed to help experienced supervisors and new middle managers improve the efficiency and effectiveness of their team or business unit. Learn how to set performance standards, measure performance and progress and achieve enhanced control and accountability. | | |
 | In this course, you will learn how to identify the physical resource needs of your department, coordinate the purchase of materials and equipment, and how to plan for and maintain the required stock levels to ensure efficiency operations, and the principles of stock control. You will also learn about the principles of preventative and schedule maintenance, how to conduct an equipment risk analysis, and develop a basic maintenance schedule for your equipment. | | |
 | This course is designed for managers responsible for the planning for, purchasing and management of physical resources to support the efficient functioning of a service or manufacturing operations. This course will equip you with the knowledge to make informed decisions on purchasing and resources management in the organization. | |
| Course | View Course | Price | Level | Action |
|---|---|---|---|---|
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Managing Materials and Equipment
In this course, you will learn how to identify the physical resource needs of your department, coordinate the purchase of materials and equipment, and how to plan for and maintain the required stock levels to ensure efficiency operations, and the principles of stock control. You will also learn about the principles of preventative and schedule maintenance, how to conduct an equipment risk analysis, and develop a basic maintenance schedule for your equipment. |
$99
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Managing Workplace Projects
This course in Managing Workplace Projects, the second in the series: Managing Projects in the Organization. This second course is designed for managers and team leaders tasked with leading the execution of projects. You will learn how to identify, align and mobilize the people and resources to effectively execute the projects plans you have developed. You will learn how to manage resources, manage costs, manage change, manage project quality and manage project risk. |
$109
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Professional Certificates in Operations and Quality Management
Earn an Internationally Recognized Professional Credential in Operations and Quaiity Management
Key Features of Global Operations and Quality Management Courses
Online | On-Demand
Global courses use best practice online learning technologies, and are accessible on all devices 24/7. Assessment is through online quizzes for each course.
Additional Resources
All Global courses also include downloadable learning manuals and additional resources, enabling you to continue your learning offline anytime.
CPD Certifications
Download and print your certificate on completion of your courses. All Certificates specify CPD hours.
Career Pathways
All Global courses contribute credits to professional and management credentials, linked to career pathways.
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FAQs
A Global Management Academy Professional Credential is awarded for completion of a series of courses within a specific business or management skill set. On completion of a set number of courses, candidates will qualify for the Professional Management Credentials. Professional Certificates typically contain between 3 and 5 courrses. Assessment is based on multiple choice quizzes in each course.
A Management Credential from Global Management Academy is awarded for completion of a series of courses across a range of Management Competencies (based on the GMCF) internationally recognized competency framework. On successful completion of a set number of courses (between 10 and 15), and the associated online multiple choice examinations. candidates are awarded GMA qualifications and the associated accredited manager credentials (eg. Accredited Senior Manager, Accredited H-R Manager etc..).
On completion of all Global courses, you will be able to download and print a completion certificate. The Certificate will also detail your acquired CPD hours from the course of study.
On completion of your Management Credential Program, you will recieve Digital Certification and a Digital Badge from Global Management Academy on the Accredible.net Blockchain verified digitial certification platform. You will be able to share you achievements on mutiple social media and career sites.
Learners are free to complete their learning at their own pace. On average, learners take 2 to 3 months to complete a Certificate Program, up to 5 months to complete a Diploma and up to 8 months to complete an Advanced Diploma.
Assessment in GMA Professional Credential programs takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.
When enrolled in a GMA accredited manager program, candidates will be required to complete online multiple choice examinations (see the brochures for more information).
All Global Management Academy courses and programs are delivered through Online Learning through the Global E-Learning Portal. Each course comprises:
- Online Lectures and interactive learning
- Online Videos
- Online Quizzes
- Downloadable Learning Manuals (80 pages +)
- Additional downloadable workbooks, articles, and case studies.
Each course in the Global Academy carries a number of credits, which demonstrate the amount of study time you have put into your learning. 1 credit is equal to 10 hours of learning. Therefore, if a course has 2 credits, it will take approximately 20 hours of study to complete.
In addition to the online learning, you will have access to downloadable learning manuals and associated case studies, workbooks and management resources for each course.
You will receive continuous email and phone support from your tutor throughout your program.
Choose your currency in the currency selector, or pay in US Dollars. You can pay for courses through a single payment, or by monthly installments. See the fees for each course / program when you view program details.
On payment, you will receive a confirmation email and shortly thereafter you will receive an email with a link to the Global E-Learning Portal. Your tutor will also be on contact with you within 24 hours.
Depending on your course / program, you will have access to the e-learning portal for between 3 months and 12 months. Single course access is typically for 3 months, and access to courses in credential program for between 4 and 12 months. Please see course details for exact access durations.
If you are not satisfied with your Academy within the first 7 days of purchase, we will refund your money (no questions asked).