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COURSE DESCRIPTION
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Mastering leadership

Designed for Middle and Senior Managers, ‘Mastering Leadership’ is the essential toolkit for managers seeking to enter senior leadership roles in their organizations.

Senior Management
Mastering Time Management

This course introduces the principles of Goal and Time Management, and assists participants in taking control of their business and personal lives, applying long and short term goal planning, and learning to control their schedules to better achieve their goals.

First-Line Management
Foundations in Customer Service Management

This course is designed to help first-line managers develop their skills and knowledge and practice to successfully lead a front-line service team, and enable your team to meet customer needs and promote service excellence.

First-Line Management
Motivating people for performance

This course will provide you with an in-depth understanding of contemporary motivation theory, and enable you to identify the drivers of motivation and engagement in your team, and across your organization.

Middle Management
Organization Culture and Values

In this course, you will learn how to identify the prevailing culture of your organization, and where to seek opportunities for transformation. You will also learn about ethics and leadership best practice to employ ethical leadership in your workplace and your business community.

Middle Management
Senior Management
Organizing and Delegating work

This course will provide with the knowledge and skills to plan the work of your team and how to effectively assign work to team members and improve employee motivation and performance.

First-Line Management
People and Organization Behavior

In this post graduate level course, you will learn how to identify the prevailing culture of your organization, and where to seek opportunities for transformation. You will also learn about best practices in motivation and engagement, and leadership strategies to optimize organizational capabilities and performance.

Executive Management
Senior Management
Personal Development for Strategic Leadership

Designed for senior managers, this course provides managers with the personal learning and development toolkit to plan for and manage the acquisition of the key strategic leadership competencies required to succeed in a senior executive role.

Executive Management
Senior Management
Planning and Managing Teamwork

This course is designed for managers tasked with setting up teams to plan for and execute complex team activities.

Middle Management
Planning and monitoring work

Designed for new supervisors and team leaders, this course will provide you with the knowledge and skills to effectively plan and control the work of your team with confidence and authority.

First-Line Management
Planning Change in the Workplace

This course is designed for team leaders tasked with undertaking a change a change within the team and want to understand how the team can maximize its contribution during the change process.

Middle Management
Planning LEAN Improvement

This comprehensive course will provide you an insight into all the key concepts used by specialists in Business improvement, and enable you to successfully lead a Lean business improvement initiative, and help build a continuous improvement culture in your organization.

Middle Management
Senior Management
Planning Workplace Projects

This Global course in Planning Workplace Projects is designed for people tasked with planning and managing small scale business projects, or for those team leaders or managers who are in need of a hands on introduction to the concepts, methods and techniques of project management. The course is the first of 2 courses in the Managing Projects in the Organization Series. You will learn how to effectively plan for a workplace project, including resources planning, financial planning, developing a complete project plan and framing the communication plan for the project.

First-Line Management
Middle Management
Professional Coaching Skills

Professional Coaching Skills is a practical online coaching course designed for new and aspiring coaches, HR professionals, learning and development specialists, managers, consultants and other professionals who want to develop the skills required to conduct effective coaching conversations with individuals and teams. This course provides learners with the essential toolkit of coaching skills, and you will learn how to apply a comprehensive range of tools to plan, and deliver coaching to individuals and teams across different roles and management levels. In addition, you will also learn how to evaluate your own effectiveness as a coach, and apply continuous skills improvement practices.

Middle Management
Diploma in Business Administration

The Global Professional Diploma in Business Administration comprises 8 courses, designed to provide and experienced Business Administration supervisor , or team leader, with the knowledge and skills to enter and succeed in a middle management role in business administration (Business Administration lead, Administrative Support Manager, Business Support Manager) within your organization.

Number of Courses
:
8
Middle Management
1...111213...15
Why Develop your career in management with Global

Why develop your career with Global Management Academy?

Because today's managers need practical skills, flexible learning, and credentials that deliver real value. Global Management Academy offers hundreds of affordable online courses and professional credential programs across leadership, management, finance, human resources, marketing, operations, and strategy. Study anytime, anywhere with self-paced learning designed for busy professionals, and earn verifiable digital credentials and CPD certificates that showcase your growing expertise. Whether you are preparing for your first leadership role, seeking promotion, or building executive capabilities, Global Management Academy provides a flexible, cost-effective pathway to achieve your career go achieve your career goals.

FAQs

A Global Management Academy Professional Credential is awarded for completion of a series of courses within a specific business or management skill set. On completion of a set number of courses, candidates will qualify for the Professional Management Credentials. Professional Certificates typically contain between 3 and 4 courses, and diploma programs between 6 and 8 courses. Assessment is based on multiple choice quizzes in each course.

On completion, participants are awarded Digital Credentials on Global’s blockchain verified digital platform – share your skills and expertise on social media, and with employers

Global Management Academy professional credentials are not higher education awards such as degrees or master’s qualifications, and they are not part of nationally regulated academic frameworks.

Instead, our programmes are built around internationally relevant management and leadership competencies aligned with current global workplace expectations and industry best practice, such as the U.K’s National Occupational Standards’, and the EMSI skills framework. This ensures the skills you develop are practical, transferable, and applicable across a wide range of countries, sectors and organisational contexts.

Each Global Management Academy course and credential includes a detailed competency profile that clearly outlines the specific knowledge, skills and behaviours learners are expected to develop. These competency profiles form an integral part of our digital credentialing process and are issued alongside your Global digital credential, providing transparent, verifiable evidence of your professional capabilities.

Ultimately, Global Management Academy credentials are designed to demonstrate applied competence, strengthen professional credibility, and support career development in an increasingly global and interconnected labour market.

A Global Management Academy Digital credential is the acknowledgement that you have invested time in developing your skills. Global Digital credentials comprise digital badges and certificates, and the technology to promote your achievements, and showcase your knowledge and skills across social media platforms, and with your employer and recruitment platforms.

Global credentials are verifiable using secure blockchain technologies.

On completion of all Global courses, you will be able to download and print a completion certificate.  The Course Completion Certificate will also detail your acquired CPD hours from the course of study.

On completion of your Professional Credential Program, you will receive Digital Certification and a Digital Badge from Global Management Academy on the Hyperstack Blockchain verified digital certification platform. The Credential profile will also list the courses completed, and detail the skills and knowledge (competencies) you will have aqcuired. You will be able to share you achievements on multiple social media and career sites.

Keeping your skills current and continuing your professional development is essential in today’s fast-changing business environment. However, balancing work, family and personal commitments can be challenging.

Global Management Academy’s professional certificates and diplomas are designed specifically for busy professionals. Our flexible online learning model enables you to study at a time, place and pace that suits your lifestyle, allowing you to fit learning around your existing responsibilities.

Our programmes are practical, accessible and supported by a user-friendly online learning environment, helping you build confidence without becoming overwhelmed. If you are currently employed, you can immediately apply your new knowledge and skills in the workplace, reinforcing your learning and delivering real value to your organisation.

Whether you are seeking career progression, preparing for greater responsibilities or exploring new opportunities, a Global Management Academy credential can help you develop the skills, confidence and professional recognition needed to advance your career while maintaining a healthy work-life balance.

Learners are free to complete their learning at their own pace. On average, learners take 2 months (at 6 to 8 hours per week) to complete a Certificate Program, and up to 4 months to complete a Professional Diploma Program.

All Global Management Academy courses and programs are delivered through Online Learning through the Global E-Learning Portal. Each course comprises:

  • Online Lectures and interactive learning
  • Online Videos
  • Online Quizzes
  • Downloadable Learning Manuals (80 pages +)
  • Additional downloadable workbooks, articles, and case studies.

GMA is committed to providing learners with the most complete learning experiences, to enable both online an offline learning. In addition to the online learning, you will have access to downloadable learning manuals (normally 80 to 100 pages for each course). In addition, you will also have access to associated case studies, workbooks and management resources for each course.

You will receive continuous email support from your tutor throughout your program. You tutor will be available to answer your questions, and may be able to provide additional free resources on request.

Choose your currency in the currency selector, or pay in US Dollars. You can pay for courses through a single payment, or by monthly installments. See the fees for each course / program when you view program details.

On payment, you will receive a confirmation email and shortly thereafter you will receive an email with a link to the Global E-Learning Portal. Your tutor will also be on contact with you within 24 hours.

Depending on your course / program, you will have access to the e-learning portal for between 3 months and 12 months. Single course access is typically for 3 months, and access to courses in credential program for between 4 and 6 months. Please see course details for exact access durations.

If you are not satisfied with your Academy within the first 7 days of purchase, we will refund your money (no questions asked).

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