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COURSE | COURSE DESCRIPTION | LEVEL | ENROL NOW |
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 | The Certificate in Business Administration is designed for new middle managers who want to build the essential skills needed to succeed in business management. This flexible online program includes five courses covering organizational management, budgeting and finance, human resources, meeting management, and accounting foundations. With practical tools and real-world applications, it equips professionals with the knowledge and confidence to manage teams, control budgets, lead meetings, and contribute effectively to organizational success. Number of Courses 5 | | |
 | The Global Certificate in Business Communication Skills is designed to help newly appointed and practicing first line managers, rapidly develop the communication skills essential for success in all areas of management, including interpersonal skills, giving presentations, chairing meetings, conducting negotiations and writing effectively. Number of Courses 5 | | |
 | The Certificate in Business Planning and Development is a structured professional program designed to equip business owners, entrepreneurs, and first-line managers with the practical skills required to identify opportunities, grow a business, and manage key commercial functions effectively. The program comprises 5 integrated and essential courses: business fundamentals, sales, marketing, budgeting, and business planning. Each component is designed to build practical capability, ensuring that participants can apply what they learn directly to their own business or professional role. This Certificate in Business Planning and Development program will enable business owners and managers to assess business markets, and identify, evaluate and develop business opportunities. Learn how to develop a business plan and marketing plan, and organize the human and physical resources required to successfully launch your new business venture. Number of Courses 5 | | |
 | Gain the skills to plan, lead, and sustain successful change initiatives with the Global Professional Certificate in Change Management. Designed for middle and senior managers, this fully online program combines 80 CPD hours of practical learning across 4 focused courses. You’ll learn to foster innovation, guide teams through transformation, build a culture that supports change, and lead improvement projects with proven frameworks. Earn your certificate in change management and take the lead in driving positive organizational transformation. Number of Courses 4 | | |
 | The Global Professional Certificate in Coaching and Mentoring equips managers, HR professionals, and consultants with the skills to design, implement, and manage effective coaching and mentoring programs. Through three comprehensive online courses, participants learn proven coaching models, mentoring strategies, and practical tools to enhance employee performance, leadership development, and organizational growth. Fully online and flexible, this program prepares you to lead coaching initiatives confidently and earn a recognized GMA credential. Number of Courses 3 | | |
 | The Global Professional Certificate in Corporate Governance comprises 4 courses, and provides executives, company directors and managers with the essential knowledge to be able to develop strategy, processes and systems to better manage corporate governance, reduce risk and ensure successful and harmonious relationships with key stakeholders, both internal and external to the organization. Number of Courses 4 | | |
 | The Global Certificate in Corporate Social Responsibility is a professional development program designed for business leaders, managers, and CSR practitioners seeking to build sustainable, ethical, and socially responsible organizations. The Professional Certificate in Corporate Social Responsibility comprises 3 courses, and provides business leaders and managers with the essential knowledge to be able to develop CSR strategy, processes and systems (aligned with global standards such as GRI and the UN Sustainable Development Goals) to enhance the reputation and profile of the organization to key stakeholders and the business and wider communities in which it operates. Number of Courses 3 | | |
 | Customer Retention is vital for all organizations today, as the costs of customer acquisition rise within a global competitive environment. The Professional Certificate in Customer Relations Management is a practical, globally recognized program designed to help professionals strengthen customer loyalty, and deliver measurable business results. Through four in-depth courses, participants learn how to attract and retain customers, analyze and meet their needs, manage relationships effectively, and ensure high levels of service quality. The program equips managers and customer-focused professionals with the leadership skills, tools, and systems to create sustainable customer strategies in today’s competitive environment. Delivered online and on demand, the program provides the flexibility to study at your own pace while gaining a professional credential valued by employers worldwide. Whether you want to advance in your career, lead a customer service team, or build customer-focused processes for your organization, this program provides the knowledge and confidence to succeed. Number of Courses 4 | | |
 | The Certificate in Customer Service Management is an online professional development program designed for first-line managers responsible for customer-facing teams and operations. The program provides practical learning in leadership, communication, service quality, and customer experience management. Learners develop the ability to manage customer interactions effectively, improve service quality, and lead motivated teams that consistently meet and exceed customer expectations. Number of Courses 4 | | |
 | The Global Professional Certificate in Effective Management is a comprehensive, online program designed for supervisors, middle managers, and team leaders who want to excel in managing teams, projects, and business units. With 5 expertly designed courses, this Certificate in Effective Management teaches essential skills such as leadership, employee engagement, performance management, budgeting, and conflict resolution. Participants will learn to lead high-performing teams, deliver professional presentations, plan complex teamwork, and drive measurable results in real-world business environments. The program is fully flexible, 24/7 online, and provides 100 hours of learning, culminating in a globally recognized professional credential from GMA. Elevate your career, enhance your managerial capabilities, and gain the confidence to succeed in today’s competitive business landscape. Number of Courses 5 | | |
 | The Professional Certificate in Effective Supervision is designed for new supervisors, team leaders, and first-line managers seeking to build the skills needed for effective leadership. Delivered fully online with 24/7 access, this program covers planning and managing work, communication, leadership styles, workplace relationships, and employee performance. Over 100 CPD hours, participants will gain practical tools to supervise people with confidence, resolve conflict, and manage performance fairly and effectively. Earn a recognized GMA Professional Credential and prepare to lead with authority through the certificate in Effective Supervision. Number of Courses 5 | | |
 | Comprising 4 courses and 80 hours of online learning, this program is designed for experienced middle and senior managers tasked with improving enterprise performance and introducing best practices in managing and optimizing the financial, operational and human resources in the enterprise. Number of Courses 4 | | |
 | Strengthen your leadership with the Certificate in Ethical Leadership. Comprising 3 courses and 60+ hours of online learning, the professional certificate in ethical leadership program is designed to enable experienced senior managers, to acquire the knowledge and tools to lead ethical best practice and help create an organization culture committed to values of decency, equality, and integrity in business and support of local and global community values. Number of Courses 4 | | |
 | The Global Professional Certificate in Executive Coaching provides a comprehensive suite of of 4 courses, which provide management and HR professionals with the key knowledge and and skills required to successfully coach incumbent and aspiring C-Suite leaders. The Global Professional Certificate in Executive Coaching credentials verify your knowledge and expertise in coaching, leadership and advising senior managers in apply strategic leadership best practices. Number of Courses 4 | | |
 | Elevate your leadership capabilities with the Certificate in Executive Leadership. This online program which provides senior managers with the knowledge, tools, and frameworks to lead strategically, engage teams, and drive organizational performance. With 4 courses, and over 80 hours of flexible online learning, you will gain the confidence and skills to succeed in executive roles and influence meaningful change across your organization. Number of Courses 4 | |
| Course | View Course | Level | Price | Action |
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Certificate in Customer Service Management
The Certificate in Customer Service Management is an online professional development program designed for first-line managers responsible for customer-facing teams and operations. The program provides practical learning in leadership, communication, service quality, and customer experience management. Learners develop the ability to manage customer interactions effectively, improve service quality, and lead motivated teams that consistently meet and exceed customer expectations. |
$280
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Accounting Foundations
This comprehensive course is designed for managers and staff who require a detailed understanding of accounting - including non-financial managers and executives, budget holders, accounts personnel and support staff working with accounts. |
$99
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Financial Analysis and Decision Making
Designed for managers in non-financial roles, this course will equip you with the knowledge to interpret financial statements easily, and to participate with confidence in management meetings and dialogue on the financial planning and performance of the organization. |
$119
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Attract and Retain Customers
In this course, you will learn about the core principles of relationship marketing and key account management, and explores techniques and tools to build these capabilities and improve customer retention in your organization. |
$109
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Certificate in Financial Management
The Certificate in Financial Management is designed for Middle Managers and non-finance professionals seeking to gain a comprehensive understanding of the core principles of accounting and finance management used in organizations today. You will learn about budget development and management, the core principles of accounting and how to use and interpret the profit and loss and cash flow statements, and the balance sheet, to inform management decision making, and make the financial case for major capital decisions. |
$280
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Applied Business Research Methods
This course is designed for managers and those engaged in practical research in business contexts. The course provides an introduction to the key principles and methods involved conducting effective and rigorous business research. |
$109
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Agile Project Management
This course provides a comprehensive introduction to the principles of Agile Management and their application to project management. Participants will gain an in depth understanding of how the Agile Project Management processes can guide the planning, management and control of successful Agile projects. |
$109
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Becoming an Agile Manager
This course will provide you an understanding of the core principles and tactics used in agile management. You will also learn how to apply agile in your management role and how to introduce agile principles to your organization. |
$109
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Budgetary Planning and Control
In this course, you will learn how to take more control over the budgeting process, and identify ways in which you can ensure your budgeting process and reporting processes work for your business unit, and enhance business performance. |
$109
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Building an Effective Team
Learn how to build an effective team using the best practice Tuckman model, and create a cohesive and motivated team focused on goal achievement and high performance. |
$99
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Business Improvement Techniques
This course will also provide you with the skills and frameworks to plan for and successfully lead a small scale business improvement initiative, and help you to build a continuous improvement culture in your organization. |
$109
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Business Negotiation Skills
Develop practical business negotiation skills to secure profitable, win-win agreements in sales, procurement, and leadership environments. This online negotiation training course teaches structured negotiation frameworks, preparation techniques, bargaining strategies, and closing skills to help you reduce costly concessions and strengthen long-term business relationships. |
$99
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Developing an Innovative Culture
This course is designed to help managers develop the culture to support innovation in their own organization. In this course, you will learn how to develop insight into the culture of your organization, and how to evaluate your organizations readiness for innovation. You will also learn how to apply a range of knowledge and techniques to influence and shape the culture of your organization. |
$109
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Develop a Business Plan
The Global Business Planning course will enable you to develop a complete business plan, with associated business financials. Your plan will enable you to justify the cost-effectiveness of your budgeting, and submit requests for financing, whether bank or venture capital investment. |
$109
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Business Process Improvement
This course provides an introduction to the tools used for business process improvement, such as process mapping, statistical process control, and how to use these tools to improve the three most critical aspects of your business process: time, quality, and cost. |
$109
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Business Report Writing
In this course in business report writing, you will learn how to plan for, structure, write and edit convincing and persuasive business reports. |
$99
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Promoting Innovation and Creativity
This course introduces innovation processes, and the management skills and knowledge required to support creative thinking, promote suggestion schemes, and manage small scale innovation and improvement in your team. |
$99
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Coping with Stress at Work
Learn how to understand the effects of stress, and how to cope with and valuable techniques to minimize and prevent stress in your work and personal life. |
$99
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Develop Corporate Social Responsibility
This comprehensive course will provide you with the knowledge and skills to consult with stakeholders to develop, implement and evaluate corporate social responsibility policy within an organization. |
$119
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Writing a Business Case
This practical course takes you through a systematic process of writing a financial case which provides convincing justification, for proposed investment in new equipment, new systems, acquisitions, major projects, and innovations. |
$109
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FAQs
A Global Management Academy Professional Credential is awarded for completion of a series of courses within a specific business or management skill set. On completion of a set number of courses, candidates will qualify for the Professional Management Credentials. Professional Certificates typically contain between 3 and 5 courrses. Assessment is based on multiple choice quizzes in each course.
A Management Credential from Global Management Academy is awarded for completion of a series of courses across a range of Management Competencies (based on the GMCF) internationally recognized competency framework. On successful completion of a set number of courses (between 10 and 15), and the associated online multiple choice examinations. candidates are awarded GMA Management credentials the associated accredited manager badge and certification (eg. Accredited Senior Manager, Accredited H-R Manager etc..).
On completion of all Global courses, you will be able to download and print a completion certificate. The Certificate will also detail your acquired CPD hours from the course of study.
On completion of your Management Credential Program, you will recieve Digital Certification and a Digital Badge from Global Management Academy on the Accredible.net Blockchain verified digitial certification platform. You will be able to share you achievements on mutiple social media and career sites.
Learners are free to complete their learning at their own pace. On average, learners take 2 to 3 months to complete a Certificate Program, up to 5 months to complete a Diploma and up to 8 months to complete an Advanced Diploma.
Assessment in GMA Professional Credential programs takes the form of Online-quizzes (normally 3 in each course). Each quiz has a pass mark of 70% and you can take the quizzes as many times as you wish.
When enrolled in a GMA accredited manager program, candidates will be required to complete online multiple choice examinations (see the brochures for more information).
All Global Management Academy courses and programs are delivered through Online Learning through the Global E-Learning Portal. Each course comprises:
- Online Lectures and interactive learning
- Online Videos
- Online Quizzes
- Downloadable Learning Manuals (80 pages +)
- Additional downloadable workbooks, articles, and case studies.
Each course in the Global Academy carries a number of credits, which demonstrate the amount of study time you have put into your learning. 1 credit is equal to 10 hours of learning. Therefore, if a course has 2 credits, it will take approximately 20 hours of study to complete.
In addition to the online learning, you will have access to downloadable learning manuals and associated case studies, workbooks and management resources for each course.
You will receive continuous email and phone support from your tutor throughout your program.
Choose your currency in the currency selector, or pay in US Dollars. You can pay for courses through a single payment, or by monthly installments. See the fees for each course / program when you view program details.
On payment, you will receive a confirmation email and shortly thereafter you will receive an email with a link to the Global E-Learning Portal. Your tutor will also be on contact with you within 24 hours.
Depending on your course / program, you will have access to the e-learning portal for between 3 months and 12 months. Single course access is typically for 3 months, and access to courses in credential program for between 4 and 12 months. Please see course details for exact access durations.
If you are not satisfied with your Academy within the first 7 days of purchase, we will refund your money (no questions asked).